San Francisco, California, United States
• Led significant end-to-end product design initiatives, including the launch of our app for iOS and Android. Collaborated closely with engineering to understand constraints, ensuring the delivery of an impactful, successful, and user-centric experience. Downloads exceeded company expectations, and UX metrics showcased one of the strongest experiences Catch has launched to date.
• Collaboratively shaped vision and strategy, working closely with stakeholders. Identified key issues, such as the absence of cross-network shopping and suboptimal credit utilization, envisioning solutions to enhance product value and contribute to the company's success.
• Continuously conducted user research and usability testing, gathering valuable insights into user needs and pain points to inform design decisions. Spearheaded end-to-end user interviews, defining the research approach and skillfully translating results into actionable product development strategies.
• Led initiatives to enhance the company's giving mission, establishing a compassionate payment alternative in a saturated market. Introduced a donation feature enabling users to contribute spare change to causes, reinforcing our commitment to making a positive impact.
• Crafted wireframes, prototypes, and high-fidelity mockups in a comprehensive design process, ensuring the creation of visually appealing and functional interfaces.
• Fostered a collaborative and innovative design culture company-wide. Co-organized impactful company-wide off-sites and internal events, designing media, logos, and swag, while structuring programming that engaged 100% of company employees.
• Defined the foundational visual guidelines and crafted marketing materials that seamlessly aligned with the product's cohesive visual identity. This strategic initiative significantly contributed to boosting user engagement and cultivating a sense of brand trust and reliability.