• Lead and contribute to the development of high-end custom projects from schematic design through permitting and construction administration, working closely with contractors, consultants, and design teams.

• Prepare and coordinate comprehensive construction document packages, translating design intent into technically resolved, buildable solutions.

• Coordinate with MEP and engineering consultants to integrate building systems and resolve architectural details that balance performance, constructability, and design goals.

• Manage aspects of the permitting process with local jurisdictions, supporting project teams in moving designs efficiently toward approval and construction.

• Foster collaborative project environments, sharing knowledge and mentoring junior team members.

• Maintain a high standard of graphic clarity and documentation quality, ensuring deliverables clearly communicate design intent and technical requirements.

• Develop research plan with incentive package and targeted interview questions to pinpoint users' challenges and motivations

• Orchestrate user interviews alongside a team of designers to inform the state of 2 proto-personas for startup product

• Translate user insights into actionable persona profiles and present to stakeholders to enhance the product strategy and user experience in the startup landscape

Client: Lalich Center

• Nonprofit committed to supporting survivors of cults and coercion by providing resources, courses, and discussion groups.

• Conducted usability tests with 5 cult survivors to evaluate user experience of prototype & generate actionable recommendations for MVP pre-launch

• Performed comparative analysis of 4 websites to highlight best practices for cultivating a secure & inviting virtual sanctuary for vulnerable populations

• Distributed pilot survey to 7 participants to gather insights for the Security & Privacy Task Force and prepare handoff documentation for the next research/design teams

• Presented user validated design decisions in 4 demos over 8-week span to foster stakeholder investment & advocate for design thinking process

• Utilized Wix to create responsive, user-friendly blog on career coach's site to increase visibility of services & promote brand to target audience

• Presented narrative of design solutions to stakeholders, partners, & peers and advocate for a UX process that aligns user needs & business goals

• Worked in agile methodologies using 2-week sprint & scrum ceremonies to maintain project momentum, ensure team alignment, & track progress

• Engaged in 37-member interdisciplinary team to improve user portal for LGBTQIA+ refugees, elevate platform safety, & expand resource offerings

• Partnered with UXR to define usability test goals that assessed 4 key user flows leading to pain point identification & informed iterative refinements

• Streamlined design system components enabling efficient crafting of wireframes & high-fidelity mockups to communicate design concepts