San Francisco Bay Area
San Francisco Bay Area
Building large-scale, low-latency distributed systems powered by ML handling billions of requests per day to improve Rufus’ discoverability and answerability.
Evolved Related Question pills into shared platform adopted by Pricing, Sponsored and Multi-modal teams, boosting high-intent customer interactions by 10% and materially improving discoverability across integrated Rufus surfaces
End-to-end development and launch of real-time, context-aware autocomplete suggestions in Amazon Search Bar using LLMs boosting customer engagement by 25%
Architected highly available, sub 30ms backend serving millions of suggestions per minute with >99.99% uptime
Developed modular suggestion generation pipeline integrated with LLM, optimizing for relevance, ranking, user intent and keyword coverage
Delivered Find deals for me feature surfacing personalized deals experience in Rufus layer lifting customer engagement by 10%
Built scalable API integrating with Amazon's Deals infrastructure serving real-time eligibility and inventory data
Designed dynamic query selection engine blending rule-based filters with LLM-driven intent parsing to boost accuracy and contextual relevance of deal results
Engineered multi-armed bandit system integrated with customer feedback loop to optimize inference-driven UI decisions improving engagement across shopping surfaces by 15%
Partner cross-functionally and conduct A/B tests to improve customer experience and measure business impact
Instrument services with end-to-end observability and real-time metrics to support safe launches and quick incident response to minimize customer impact
Mentor peers, lead technical design and code reviews, and contribute to raising the bar through operational excellence at scale. Eg.,streamlined the load testing framework for high-velocity events reducing engineering effort by 50%
Tech Stack: Java, Python, Scala, Typescript, Spring Framework, DynamoDB, OpenSearch, Sagemaker, Git, AWS technologies
Nexus was Fidelity's one-stop application for trading, financial products and client account management. As a part of Nexus team, the work involved development and support of new functionality required by the business, and development required for the maintenance of existing code.
At Fidelity I led and took ownership of our product features, hence below were some accomplishments from recent years at Fidelity:
Fidelity Tax Smart Investing
The Trading Platform
The team followed an Agile software delivery mechanism and had a core responsibility to support the ongoing functions of the financial institution including fraud prevention. The role required working in a full stack developer capacity and in a full project life cycle development mode.
Core Responsibilities:
Redesigned & built the application software from ground-up using Angular based platform and REST API based microservices
Contributed towards definition and estimation of systems and completed their design specifications
Verified the product's designs are scalable, efficient, effective and met corporate application quality standards
Created unit and end-to-end test suites for product features using Jasmine and Protractor framework
Conducted research into emerging technologies to improve business experience
Supported and enhanced the functionalities of the application to keep up with current business demands
Mentored and guided peers through software projects
Tech Stack: Java, Angular, RESTful web services, Typescript, Jasmine, Protractor, SOAP, Unix platform, IBM RTC
Mississauga, Canada Area
As a part of Product Security Response team, the area of focus was tools and reports development, information analysis and management of logistical data related to external conference engagements. The task revolved around solution architecture and design with extensive involvement into requirements and stakeholder management.
Core Responsibilities:
Developed Conference Management System to provide a tool for conference engagement within BlackBerry product security and the newer acquisition Encription Ltd., UK
Performed product release readiness analysis on BlackBerry’s expansive portfolio of products
Created reports on security vulnerabilities within the issue management system (JIRA)
Analyzed team documentation and complete team wiki development
Customization of existing system and information transfer (from spreadsheets, wikis etc.)
Performed issue closure review on a pool of diverse Handheld products and Enterprise services
Tracked and recorded BlackBerry mentions over the vast internet from security and business perspective
Tech Stack: .Net 4.5, C# 6, ASP.Net, Javascript, AJAX, SQL Server 2014, IIS 7, Entity Framework 6
Education
2020 — 2023
Georgia Institute of Technology
Master of Science - MS
2020 — 2023
2015 — 2016
Seneca Polytechnic
Post Graduate Certificate
2015 — 2016
2014 — 2015
Humber College
Post Graduate Certificate
2014 — 2015
2012 — 2013
Indira Gandhi National Open University
Postgraduate Diploma
2012 — 2013
2009 — 2012
Delhi University
Bachelor's Degree
2009 — 2012