Mentored UX Challenge teams and participants, offering insightful guidance that fueled their impressive results. My passion for design extends beyond competitions, where I empower designers through ongoing 1:1 portfolio reviews, helping them hone their skills.

Designed digital experiences for startups and Fortune 500 firms in e-commerce, enterprise, and aerospace, working across NY and WA. Improved engagement by 20–50%. Progressed from Graphic Designer to Senior UX Designer/Lead. Occasionally, take on freelance projects.

Selected clients include, but are not limited to:

• Microsoft (Outlook, HRWeb, internal tools)

• Amazon (Kindle, Twitch UX)

• T-Mobile (tablet sales UX)

• Getty Images (Adobe plug-in)

• E*TRADE (e-commerce design)

• Dashwire (AT&T mobile app)

• LiveAreaLabs (responsive design)

• Corbis (product placement)

• RMBVivid (non-profit UX)

Conducted extensive UX research for Alaska Airlines' intranet platform, known as Alaska's World. Additionally, I collaborated with JCPenney in developing a comprehensive and effective design system.

As Staff Product Designer in Chewy’s Supply Chain vertical, I partnered with product and engineering teams to improve internal tools for shipping, fulfillment, and team performance. My work focused on design strategy, user research, and aligning design with real-world operational needs.

• Reworked the information architecture for CS and shipping tools, streamlining navigation and creating scalable UI patterns

• Led user interviews and business audits to uncover friction points and inform high-impact design decisions

• Built trust with engineers by aligning designs to technical constraints and sprint goals, reducing rework and boosting collaboration

• Facilitated design reviews and cross-functional sessions to prioritize improvements and ensure smooth implementation

Senior UX Designer for the Digital Experience User Experience team. Initiated and led the end-to-end redesign of AmFam’s flagship product by reducing 50% of steps and digitizing 70% of information collected to achieve an easy quote and purchase experience. Promoted workflow optimization across UX, product, and development teams via design sprints and workshops.

Senior UX Designer working on brand strategy, information architecture, and design for e-commerce websites and apps specializing in Salesforce Commerce Cloud.

Senior UX Designer for the Transportation Technology Team. Led UX development for the Shipping and Scheduling process within Nordstrom's Supply Chain. Collaborated with developers, business members, and project managers to design an optimal user experience for MVP launch. Fostered a team culture of close collaboration between stakeholders to create a product of value.

UX Lead for Boeing Global Services Data + Digital Enablement. Created and implemented the UX strategy for a suite of products across BGS DDE for training and professional services. Educated existing employees about UX principles and how to apply them to the web, native apps, and AR/VR/MR experiences.

Executed and led design efforts with various financial, retail, and IT clients. This included evangelizing UX practices and methodologies as well as team building.

Some of the clients included: Amazon Twitch, Fannie Mae, Junipter Networks, and Enerbank.

Responsible for conceiving a UX/UI vision for rapidly evolving, multi-platform digital products, systems, and services. Duties include: UX strategy, UX/UI design, persona creation, as well as project management and mentor other employees about design.

Execution of UX and visual design for a non-profit in the Seattle area.

UX design and consultancy for Outlook desktop and Outlook Web App product.

Delivered redesign concepts for an e-commerce website using responsive design. Produced high-level wireframes, site map, and advised on visual design.

Contributed in the redesign and information architecture of HRWeb, Microsoft’s human resources program. Collaborated with user researcher to reconsider UI insights gained in both low and high fidelity user testing.

Collaborated as visual designer in supporting lead designer with marketing and website work for Amazon Kindle and Amazon Kindle products.

Worked as senior designer in ideation of collateral and website work for technology and entertainment. Mentored young designers while taking initiative to enhance my skill set.

Worked as part of the advertising creative team to design sales communication used in the field to build clientele for Microsoft Advertising division. Managed marketing assets for MSN Entertainment Media. Collaborated with product managers to solidify strategic marketing moves for specific products such as XBOX.

Led launch of AT&T Ready2Go, an AT&T web based settings configuration for mobile phones. Developed AT&T Ready2Go user experience, visual identity, mobile application, and interactive copywriting.

Worked as a graphic designer doing print and e-commerce web design for finance marketing.