# Pamela Gluss

> Staff Software Engineer @ Slack

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/pamelagluss

Multi-faceted software engineer. Currently working at Slack on Developer Workspaces.

## Work Experience
### Staff Software Engineer, Developer Experience @ Slack
Jan 2023 – Present | San Francisco Bay Area
The Developer Workspaces team manages the infra and tooling for the remote developer workspaces used by Slack engineers to work on webapp and other codebases in clean, ephemeral environments.

### Sr. Software Engineer, Developer Experience @ Slack
Jan 2021 – Jan 2023 | San Francisco Bay Area
Build team at Slack administered build infrastructure on Jenkins for the majority of developers at Slack. We also maintained the self hosted GHES instance that engineers use to commit code to the Slack web app.

### Sr. Software Engineer, Test Automation @ Slack
Jan 2021 – Jan 2021
Platform team.

• Maintain test automation coverage of emerging Platform feature with Rspec and BATS automation frameworks
• Create and maintain test runner utilizing Docker and reporting using Slack webhook.
• Test tooling with APIs written in Hack/PHP and front end in React
• Support quality and process for emerging Platform features
• Triage test failures and investigate bugs in Hack/PHP backend

### Software Engineer, Test Automation @ Slack
Jan 2020 – Jan 2021 | San Francisco Bay Area
Platform team.

• Create and maintain end to end automated test suite in Rspec (API Automation) and Cypress (UI Automation)
• Manage CI/CD Jenkins pipeline regarding notifications and how and when tests are run
• Overhaul Rspec testing framework by removing dead code, refactoring, and streamlining documentation
• Debug flakiness in end to end test suite
• Create tooling for API tests with Express.js
• Product code bug fixes
• Create and maintain process documentation
• Mentor incoming engineers

### QA Automation Engineer @ Indeed.com
Jan 2018 – Jan 2020 | Austin, Texas Area
Assessments team.

• Design, create and maintain end to end automated test suite in Capybara / Rspec
• Debug flakiness in end to end test suite
• Bug fixes in React front end and Ruby on Rails backend.
• Write Ruby scripts for debugging and test case prioritization.
• Create comprehensive test cases
• Create and maintain process documentation
• Verify and approve new features and bug fixes

### Software QA Analyst @ Pocket Gems
Jan 2017 – Jan 2018 | San Francisco Bay Area
• Analyze game features and write comprehensive test cases for quality coverage.
• Verify and triage bugs in Jira.
• Manage software and story development processes for efficient release schedule.
• Analyze processes for improving and automating testing.
• Manage schedule of offshore team.

### 3D Animator, Data, and Touch Up Artist @ Apple
Jan 2016 – Jan 2017

### Software QA @ PlayStation
Jan 2016 – Jan 2016 | San Mateo, CA


## Education
### Bachelor of Arts (B.A.)
Rochester Institute of Technology

### Foothill College

### City College of San Francisco


## Contact & Social
- LinkedIn: https://linkedin.com/in/pamelagluss
- Website: https://www.pamgluss.com
- Website: http://wereonlyalittlelost.com/
- GitHub: https://github.com/pamgluss

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Source: https://flows.cv/pamelagluss
JSON Resume: https://flows.cv/pamelagluss/resume.json
Last updated: 2026-03-22