# Pankaj B.

> Staff / Principal Product Designer | Design Systems | Enterprise SaaS & Platform UX | AI-Enhanced UX | ex-Google, Verizon Media

Location: Livermore, California, United States
Profile: https://flows.cv/pankajb

I make complex enterprise systems feel effortless for the people who depend on them most.
 
With 20+ years designing SaaS platforms, data-intensive applications, and scalable design systems, my work lives at the intersection of technical depth and human clarity. I architect end-to-end workflows across data, logic, and interaction layers — for expert users who don't have time for friction.
 
Some recent highlights:
 
Led cloud UX for PLEXOS, the industry-standard energy market simulation platform, helping energy analysts, executives, and regulators work from a single collaborative environment for the first time.
 
Built a cross-product design system that unified 5 fragmented libraries, aligned 8 product teams, and cut new designer onboarding from 4-6 weeks to under 2. 100% WCAG 2.1 AA from day one.
 
Embedded with teams at Google, Verizon Media, and Swiss Re, designing internal platforms and enterprise products across analytics, workflow automation, and global insurance administration.
 
Increasingly, I use AI-assisted design as part of how I work. Not as a shortcut, but as a way to explore more directions faster, prototype interactions earlier, and make better decisions with the time that frees up. Around 40-50% faster exploration cycles in practice.
 
I'm drawn to problems that are genuinely hard: multi-persona systems, regulated industries, platforms where the users are experts and the stakes are real. If that sounds like what your team is building, I'd love to connect.
 
Portfolio: pankajbhagwat.info

## Work Experience
### Sr. UI/UX/Product Designer @ Energy Exemplar
Jan 2022 – Present | San Francisco Bay Area
Leading enterprise-scale UX and product design for cloud-based SaaS platforms supporting complex energy market simulations. Own design strategy and execution across the full product lifecycle, ensuring experiences are intuitive, scalable, and aligned with business and customer outcomes.

Key Impact & Responsibilities:
• Led enterprise UX and product design by translating complex domain workflows and technical requirements into clear, user-centered SaaS experiences
• Partnered closely with Product Management, Engineering, and Executive leadership to define design direction, prioritize initiatives, and deliver aligned solutions across releases
•Designed and validated high-fidelity UX/UI solutions using interactive prototypes, usability testing to drive data-informed decisions
• Delivered iterative design solutions in Agile/Scrum environments, rapidly adapting designs to evolving product requirements and customer feedback
• Defined, scaled, and governed a centralized design system, ensuring consistency, efficiency, and accessibility across enterprise web applications
• Established visual design standards, component libraries, and UI patterns to support scalable development and faster design-to-engineering handoff
• Created comprehensive design assets including wireframes, mockups, UI components, iconography, and detailed design specifications

### User Experience Consultant @ HCLTech
Jan 2021 – Jan 2022 | San Francisco Bay Area
Worked as a UX/UI Design Consultant embedded with the Solutions Delivery Specialist (SDS) team at Google through HCL, supporting large-scale enterprise transformation initiatives. Led UX design efforts for a rapidly evolving internal web platform serving as a centralized information hub for multiple enterprise teams.

Key Contributions:
• Designed and maintained a scalable internal web application that consolidated SDS intelligence, assets, and resources to support cross-team collaboration
• Partnered closely with network engineers, infrastructure teams, and solution architects to apply UX best practices across interaction design, information architecture, visual design, accessibility, and multi-device experiences
• Actively participated in UX governance processes, contributing to standards, reviews, and consistency across enterprise applications
• Defined and validated UX Key Performance Indicators (KPIs), identifying usability gaps and driving continuous UX improvements
• Collaborated with the Applications Infrastructure team to enhance web UI reference implementations and custom UI components, ensuring alignment with the UX style guide and pattern library
• Created and maintained a style guides, user flows, wireframes, and interactive prototypes

### Sr. UI/UX Designer - Client: Google @ netLogic Solutions, Inc
Jan 2021 – Jan 2021 | San Francisco Bay Area
Partnered with the Solutions Delivery Specialist (SDS) team to design and scale enterprise internal web applications supporting large-scale organizational transformation. Led UX efforts for a centralized information hub used across multiple internal teams, delivering intuitive, accessible, and scalable user experiences.

• Drove end-to-end UX design for a rapidly evolving internal platform, from user flows to interactive prototypes
• Contributed to UX governance (UXG) by defining standards and ensuring consistency across enterprise applications
• Defined and validated UX KPIs, identifying usability gaps and driving continuous improvements
• Collaborated with infrastructure and engineering teams to align UI components and reference implementations with design system standards
• Created and maintained design systems, including pattern libraries, style guides, wireframes, and prototypes
• Mentored technical teams on interaction, accessibility, and multi-device UX best practices

### Sr. UI/UX Product Designer - Client: Verizon Media @ netLogic Solutions, Inc
Jan 2020 – Jan 2020 | Sunnyvale, California, United States
Collaborated with multiple product teams to design responsive, accessible enterprise web applications aligned with the RIZE design system, delivering intuitive, data-driven user experiences across reporting, workflow, and talent development platforms.

• Led UX design for InfoSights, a self-service executive reporting platform enabling data-driven strategic decisions
• Designed AdComm, a workflow-based approval system for tracking invoices, spend, and in-process commitments
• Contributed to Skill Matrix, a capability management tool for assigning, tracking, and developing team skills
• Translated business requirements into user-centered workflows, wireframes, and interactive prototypes
• Delivered ADA / Section 508–compliant UX specifications to ensure accessibility and usability
• Produced interaction and design specifications to support seamless engineering handoff
• Partnered with analytics and platform teams to ensure design alignment across enterprise systems

### Sr. Ui Ux Application Designer - Client: Swiss Re @ TekWissen ®
Jan 2019 – Jan 2020 | Kansas City, Missouri
Designed user-centered workflows and interfaces for a complex enterprise SaaS platform, delivering intuitive, scalable, and compliant UX solutions in collaboration with product and engineering teams.

• Led UX design for IPA/IBX, an enterprise SaaS web platform supporting global broker partners and cross-border insurance programs
• Translated complex business and compliance requirements into intuitive, user-centered workflows
• Drove end-to-end UX, including user flows, wireframes, and interactive prototypes
• Defined and evolved visual design language aligned with Material Design principles
• Partnered closely with product and engineering teams to deliver scalable, compliant UX solutions

### Lead Ui Ux Application Designer - Client: Florida Blue @ Intelliswift - An LTTS Company
Jan 2018 – Jan 2018 | Jacksonville, Florida, United States
Responsible to create new as well as redesign of customer facing challenging web applications.
Using Adobe XD, Protoshare, Sketch, proto.io, draw.io to create wire-frames, activity diagrams, flow diagrams & interactive prototype.
Handling Florida Blues’ propitiatory design system called ‘Dooku’ to develop visual designs as well as create customize look n feel of standard web components.

### Lead UI/UX Application Designer - Client: GE Renewable Energy @ Intelliswift - An LTTS Company
Jan 2017 – Jan 2018 | San Ramon, California, United States
Led UX design for customer-facing, cloud-based industrial web applications built on Predix, GE Digital’s Platform-as-a-Service, and aligned with APM (Asset Performance Management) design system standards. Partnered closely with product, engineering, and business teams in an Agile environment to deliver intuitive, scalable, and high-usability enterprise experiences.

### Lead Ui Ux Application Designer - Client: Caterpillar Inc @ Intelliswift - An LTTS Company
Jan 2017 – Jan 2017 | Peoria, Illinois, United States
Worked on a conceptual design of dealer, vendor support & e-commerce responsive web application called SIS. 
As a designer, worked closely with the product and business team in an Agile/Scrum workflow to design visually-compelling and highly usable web application.
Worked with Axure to create interactive mock-ups & prototype and helped developers in front end HTML, CSS coding with Brackets.

### Lead Ui Ux Application Designer - Client: Sears Holdings Corporation @ Intelliswift - An LTTS Company
Jan 2015 – Jan 2017 | San Jose, California, United States
Led UX and UI design for MDE (Member Discovery Engine), a modern, data-intensive web-based dashboard application enabling internal teams to analyze millions of user records and sales trends. Partnered closely with product and business stakeholders to deliver a high-performance, intuitive analytics experience supporting forecasting, reporting, and strategic decision-making.

### Sr. Ui Ux Application Designer - Client: ProSight Specialty Insurance @ TekWissen ®
Jan 2013 – Jan 2015 | Morristown, New Jersey, United States
The “ProSight Online” web application replaces, and greatly expands upon, the existing SharePoint-based Agent Portal. This application used by different audiences, which includes: agents, retailers, policyholders and claimants.
The goal is to provide a single, consistent entry point where ProSight customers can perform queries, access reports, and obtain information on claims and policies.
Responsibility includes attend business meetings, analyze business requirements, created UI specifications, create wireframes & prototypes and design flowcharts with Visio, Balsamiq. Developed end-to-end design in Photoshop and helped developers to integrate HTML, CSS development code into Microsoft SharePoint server.

### Sr. Ui Ux Application Designer - Client: Sears Holdings Corporation @ TekWissen ®
Jan 2013 – Jan 2015 | San Jose, California, United States
Designed and developed concept of modern web based dashboard application called MDE - Member Discovery Engine.
Application is an interactive presentation data layer in-between business teams and sales trends of millions of users.
Application requires to present item, price, predict and forecast trends, highlight leading stores and sales data in a highly flexible user interface with rapid response time. 
The goal is to provide a Fast Turnaround, consistent entry point where internal users can perform queries, access data & generate reports. 
Developed end-to-end design prototype with Axure, Adobe XD and helped developers in front end HTML, CSS development coding.

### Information Architect for Web/Portal development- Client: Mahindra & Mahindra @ Tech Mahindra
Jan 2006 – Jan 2013 | Mumbai, Maharashtra, India
Designed and managed intranet portals and SharePoint applications for global IT offices, leading a team of web designers, creating wireframes, end-to-end designs, and assisting developers in integrating HTML/CSS into SharePoint to deliver customized, scalable, and user-friendly portals.

### UI/UX Application Technology Specialist - Client: AT&T @ Tech Mahindra
Jan 2006 – Jan 2013 | Pune, Maharashtra, India | Alpharetta, GA
Delivered UX/UI design for OPUS Mobile, a fast-paced Agile POS application for AT&T retail stores, including storyboards, wireframes, prototypes, and kiosk interfaces, while collaborating with business teams and acting as the interface between offshore delivery and the customer to ensure intuitive and high-performing mobile and web experiences.

### Multimedia, User Experience & Interface Designer (Early Career) @ Multiple organizations
Jan 1994 – Jan 2006 | India
Built a strong foundation in user interface design, web usability, and front-end collaboration while working on early web and digital applications. Partnered with engineering teams to deliver functional, user-friendly interfaces and established core design principles still relevant today.


## Education
### Engineering in Mechanical Draughtsman in Mechanical Engineering
Industrial Training Institute


## Contact & Social
- LinkedIn: https://linkedin.com/in/bpanks

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Last updated: 2026-04-05