• Led cross-functional teams across multiple locations (US, Canada, Mexico, India, Europe, Japan, Remote) to deliver features for the Square Point of Sale (POS) ecosystem.
• Scaled the engineering team from 3 to 10 within six months (in the first half of 2022), while fostering a collaborative and inclusive work environment.
• Delivered 20+ key features to production, reducing critical defects to zero by promoting a culture of quality and ownership.
• Created quarterly roadmaps, defined OKRs/KPIs and executed plans to deliver value to customers.
• Improved app performance by creating robust architecture, optimizing network requests & caching strategies and helping reducing data load times.
• Refactored monolithic services into domain-based microservices, improving developer velocity by 20%, and reducing CI/CD build times by 15%.
• Enhanced app stability and user satisfaction by integrating Crashlytics, Crash Owl and Datadog for real-time crash monitoring and helping reducing crash rates.
• Spearheaded an automation strategy (Shift-Left) for mobile, backend and web applications, which resulted in significant savings and increase in engineering productivity.
• Introduced observability tools and metrics, promoted AI/ML advancements, reducing build and deployment times & improving overall app performance.