Presence is the leading provider of online speech and occupational therapy, school psychology services, mental health counseling services, and therapy software for preK-12 students.

• Developing, launching, and commercializing new products and services to drive long-term growth.

• Leading initiatives across customer success, marketing & sales, and operations to improve customer experience, net retention, and growth.

• Created customer insights function, establishing research as a foundational driver for long term vision, strategic initiatives, product roadmaps, and operational improvements.

On leadership team for a 40+ person group of Product Management, Consumer Insights, UX Research, Design, and Engineering for Rivian's Adventure Products business unit.

• Managed the product portfolio of 15+ products with complex vehicle, software, and mobile app integrations spanning every stage of development.

• Created insights-driven portfolio strategy and multi-year roadmap, transforming unprofitable line of business to steady state profitability of $XXM annually.

• Delivered customer insights and research to define product strategy, target customer segments, and key use cases for the future vehicle platforms.

• Orchestrated go-to-market planning across engineering, design, finance and marketing for 5 net-new products.

Drove the vision, strategy, and execution for innovative cannabis technology products, ensuring exceptional quality and user experiences that redefine industry standards.

• Produced seminal body of consumer research using hybrid qual and quant methodology, driving multi-year vision & strategy, and all customer-facing initiatives.

• Created, hired, and led new UX Research and product beta testing team.

• Identified new product line and ecosystem opportunities to meet PAX’s long-term strategic objectives and increase revenue potential by 35%.

• Managed development of next-gen PAX Pods, delivering innovative performance improvements and 20% cost reduction.