Built user retention tracking, led development of new insurance features, and launched self-service flows reducing customer support load across all clients.

Redesigned and rebuilt the center’s website, improving accessibility and increasing traffic by 25%, and collaborated with staff on content strategy to boost engagement.

Built a web dashboard supporting 30+ researchers across 10+ institutions, implemented cloud file-sharing, and standardized research data workflows.

Built an in-browser Python linting and analytics platform to study debugging behavior, and conducted academic literature synthesis for a faculty book on Latin American ESG and private social investment.