Lead product management teams for Vida's Gen AI Platform, Core Experiences (member/provider), and Growth cross-functional teams.

Some Notable Accomplishments include:

• Launched the industry’s first LLM-based AI Health Assistant, integrating with engagement platforms (LLM + Braze) to double customer reply rates within 72 hours.

• Led provider efficiency and experience improvements through integrating LLM based features into the provider experience for summarizing member health insights, auto drafting message replies, etc

• Set organization-wide standards for user-centric AI solutions, establishing best practices in model deployment, LLM safety, and measurable ROI for consumer-facing products.

• Delivered a proprietary optimization ML engine for the company’s risk-based business model, increasing program sign-ups by 15 percentage points and directly improving double-digit business margin.

• Developed and executed a holistic cost-of-care and provider experience strategy that resulted in a 12% increase in consultations, a 3% reduction in churn, and significant margin improvement.

• Drove product-led revenue growth through integrated AI-driven outreach and personalization, unlocking new revenue channels and measurable business impact.

• Served as a cross-company thought leader on leveraging AI for real-world problems, advising executive leadership, functional partners, and external stakeholders on cutting-edge digital experiences, platform scalability, and technology ethics.

Some Notable Accomplishments include:

• Orchestrated a full product redesign for iOS/Android applications, increasing NPS by 10 points and boosting weekly engagement by over 110% across key features.

• Designed and launched personalization-related product initiatives, such as improved content recommendations and metric logging UX, reducing churn by 5pp and a 12% increase in member-coach interaction, significantly boosting user retention and engagement.

• Revamped chat infrastructure to support group chats, threaded replies, GIFs, and reactions—enhancing emotional expression and enabling both coach<>member and member<>member conversations.

Executed the product roadmap for Apple Retail’s global personalization platform, leading a high-caliber data science team to deliver ML-powered customer experiences at scale.

Notable Accomplishments:

• Authored and shipped multiple PRDs for a robust, scalable personalization stack—including market expansion for iUP, product recommendations, and Today@Apple session discovery.

• Led and coordinated cross-org launches, including revamping iUP for US, UK, and CN, reducing upgrade flow steps by 50% and capturing significant upticks in conversions and enrollments.

• Partnered with design, engineering, merchandising, and analytics teams to embed personalization across 10+ product areas, driving sustained bottom-funnel metrics like add-to-bag rates and sign-ups.

Class - Info 290M: Behavioral design studio

Co-teaching a course aimed at approaching product design problems with a behavioral economics toolkit. Useful for students interested in product design & management and anyone with an interest in building modern information systems.

Technical Product Manager for the mobile apps team at StubHub.

• Responsible for design, development, and launch of new features under the event discovery experience of the StubHub native applications (iOS and Android).

• Working towards improving top of the funnel conversion for the mobile apps.

• Work with other PM’s to oversee end-to-end feature design, build, QA and release as the product owner for new features to help conversion optimization on the mobile app.

• Work with multiple other teams including Strategy, Business, and Marketing to help prioritize projects for mobile apps

• Additional Initiatives include setting up UX research and design for upcoming native app features, and leading design and development of multiple Proof of Concept features.