Managed product roadmap and backlog to align with client needs and business goals.

Presented pre-sales product demos and develop custom proof-of-concept applications for enterprise clients.

Lead end-to-end client onboarding and technical integration, ensuring seamless data exchange through custom API workflows.

Develop and maintain .NET/C#/SQL applications to enhance product functionality and performance.

Developed custom RESTful APIs and services between MES and third-party enterprise systems.

Built tooling and automation in .NET/C#/SQL to extend MRP functionality and improve system resilience.

Led implementation of a data warehousing solution using SSIS, enabling downstream data analysis in PowerBI and Tableau for executive-level reporting.

Collaborated with UX designers and participated in usability studies to redesign the Manufacturing Traveler module for better field usability.

Presented pre-sales product demos to prospective enterprise clients; drafted effort estimates; built and demoed custom proof-of-concept applications to demonstrate product capabilities in response to client-specific requirements.

Led end-to-end client onboarding and technical integration, including discovery, scoping, and go-live support.

Defined custom API workflows to connect with clients’ ERP systems, ensuring seamless data exchange and traceability.

Partnered with cross-functional teams (UX, QA, Engineering, Business) to translate client feedback into technical requirements and feature designs.

Authored key product documentation and release notes used by clients and internal support teams.

Served as Scrum Master for a 7-person agile team across multiple concurrent product streams.

Facilitated agile ceremonies including daily standups, sprint planning, reviews, and retrospectives while removing blockers and driving team performance.

Advocated for agile principles and continuous improvement across cross-functional technical teams.