My primary work involved deploying AWS stacks for new MLS search experiences. I engaged in rapid product growth by expanding our market reach to over 20 new geographical areas.

Additionally, I served the customer success team through triaging agent-reported requests. This involved shipping out bugs and improvements, autonomously.

Took on a project management role by owning all technical communication between our team and our agents and vendors. This typically involved dispensing advice to agents using our MLS via email and phone support, and making key decisions on technical processes for handling said communication with the team. I also worked cross-functionally to deliver important status updates to the Board of Directors and the MLS & Technology Committee. I also helped with various IT tasks around the office.

Performed diligent quality assurance across 7 MLSes in the Bay Area to produce a successful launch of a fully-integrated data share of 3,000,000+ listings, resulting in the ability for agents to view properties from all 7 MLSes directly in their home system, rather than having to sign in manually into each geographical region.

I also helped with IT support around the office.

Utilized Postman, BrowserStack, Selenium, Ghost Inspector, Python, and Runscope to execute manual and automated tests. Produced an end-to-end automation stack using Selenium and Python.