Performed over 30 black-box tests of post-market surveillance complaints on bio-wearable devices and glucose-monitoring app defects

Organized and presented data supporting quality changes in 5+ teams’ data exchange

Designed end-to-end frontend automation program using ETL scripts in Python reducing Salesforce to Excel data extraction time by 33-50%

Consulted 150+ regularly updated technical documents

Investigated defects and unexpected software behavior on a weekly frequency