# Paul DeSimone > Software Engineer at EliseAI Location: New York, New York, United States Profile: https://flows.cv/pauldesimone ## Work Experience ### Founding Software Engineer | Healthcare @ EliseAI Jan 2025 – Present | New York, New York, United States ### Founding Software Engineer @ Standard Practice Jan 2022 – Jan 2025 | New York, New York, United States - Developed stateful AI agents capable of navigating IVR phone menus, conversing with live insurance representatives, analyzing call transcripts, and generating data-driven reports for customers - Built a CI/CD evaluation pipeline to unit test AI agents and monitor their performance in production - Designed an event-driven API to stream AI-powered responses on live phone calls in under 250ms, supporting 1,000+ concurrent calls with autoscaling on AWS ECS - Developed a scalable REST API for users to create and manage call batches, handling 10,000+ concurrent requests while ensuring compliance with SOC2 and HIPAA security standards ### Software Engineer @ innRoad Jan 2019 – Jan 2022 | New York, New York - Optimized ORM usage and configuration, reducing Rates API latency for large clients by an average of 250s (83%) - Rebuilt the Rates API from a monolithic ASP.NET application to a .NET Core microservice, cutting infrastructure costs by 70% per month - Developed a Demand Management feature to compare year-over-year pricing, increasing client revenue by up to 30% ### Full Stack Software Engineer @ IDI Billing Solutions Jan 2019 – Jan 2019 | Victor, NY - Developed a custom tool that indexes all web service documentation and allows for filtered searches through WordPress web client - Participated in daily standups, planning meetings, bimonthly iterations and retrospectives using Agile Development practices - Updated client-side applications to consume new Web APIs - Updated sample application for customers to consume our services with Microsoft’s new Identity Framework ### Mobile Developer @ ClockCoach Inc. Jan 2017 – Jan 2017 | Worcester, MA Assisted development on a mobile application, ClockCoach, working directly with the Lead Developer for iOS/Android. Responsibilities include.... - Collecting data from hardware in mobile devices such a compass direction, screen interactions, count of touches/clicks, and location changes - Organize raw data into useful metrics for the other engineers and displaying purposes - Designing and Implementing UI to display certain metrics in a user-friendly format ### Lead Programmer @ MassDiGI Jan 2017 – Jan 2017 | Worchester, Massachusetts Developed a mobile game, Raise the Bass, for Android/iOS and published to both the Google Play and App Store. Responsibilities include... - Designing Class architecture - Business Model (Ads) implementation - Game Analytics - Level progression / balancing - Game play programming - User Input / controls - Designing play tests - Adjusting mechanics based on play tests ## Education ### Bachelor's degree in Game Design and Development Rochester Institute of Technology ## Contact & Social - LinkedIn: https://linkedin.com/in/paul-desimone-jr --- Source: https://flows.cv/pauldesimone JSON Resume: https://flows.cv/pauldesimone/resume.json Last updated: 2026-04-13