# Paul N.

> Product Designing 😩➡️😍

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/pauln1

Hi, I am a product designer based in the SF Bay Area with experience working on enterprise and consumer products. 

I care about turning complex problems into intuitive and engaging experiences.

...

- Experience driving the design of mobile and web B2B SaaS products with over 100k global users; including work building design systems.  

- Worked with a highly collaborative cross-functional team to define product problems, scope, and prioritization based on user, customer, and business needs.

- Experience conducting UX research (user interviews, usability tests, etc.) and applying strong UX fundamentals, design thinking, and UCD to inform design decisions.

- Competent in utilizing various methodologies (flows, journeys, interactive prototypes, etc.) to clearly communicate design intent and validate product direction with stakeholders.

...

I'm actively looking for exciting product design opportunities and love connecting with people so feel free to reach out here on LinkedIn or send me an email at: thaican.n@gmail.com

## Work Experience
### Product Designer @ Intrax
Jan 2026 – Present | San Francisco Bay Area

### Product Designer @ Intrax
Jan 2025 – Jan 2026 | San Francisco, California, United States

### Product Designer @ KidneyDAO
Jan 2024 – Jan 2026

### Product Designer @ Air Reading
Jan 2023 – Jan 2023 | San Mateo County, California, United States

### Product Designer @ Salesforce
Jan 2022 – Jan 2023 | San Francisco Bay Area
As an intern under the Service Cloud team, I focused on 3 mobile projects: led the design of a feature onboarding experience, collaborated with a cross-functional team to rebuild our design system, and re-designed a core user workflow.

### Workplace Service Associate @ Salesforce
Jan 2018 – Jan 2022 | United States
- Created a contactless check-in playbook used by over 100 employees to safely open five global offices during the pandemic.
- Created training material and led training for a team of 18 employees and five global offices for the adoption of new products, tools, and work methods.
- Balanced priorities and navigated ambiguity in a fluid and fast-paced environment while ensuring high-quality work.
- Managed relations with third-party vendors, partners, and internal teams.

### Real Estate Design Team @ Salesforce
Jan 2019 – Jan 2020 | San Francisco Bay Area
- Fabricated mock-ups to evaluate design concepts for community and executive spaces.
- Partnered with Admins to perform usability testing for a product lifecycle management (PLM) tool on Salesforce lightning.
- Acted as studio manager, owning relations between building management, vendors, partners, and internal teams.
- Organized team meetings and events.

### Employee Service Associate @ MuleSoft
Jan 2018 – Jan 2018 | San Francisco Bay Area
*Acquired by Salesforce May 2018 
*IPO March 2017

- Supported renovations and expansion of SF HQ office from 250 to 500+ employees.
- Owned all building relations, maintenance, badging, and employee requests. 
- Oversaw setup for employee workstations, conference rooms, events, and executive meetings.
- Partnered with the Salesforce Mergers & Acquisitions team to facilitate a seamless and secure transition of records, physical assets, and the switch to Salesforce's new badging system.

### Employee Service Contractor @ MuleSoft
Jan 2015 – Jan 2018 | San Francisco Bay Area

### Designer and Fabricator @ Color Factory
Jan 2017 – Jan 2018 | San Francisco Bay Area
- A pop-up art exhibit with interactive experiences inspired by color.
- The pop-up generated $6M+ in gross revenue, attracting 200,000+ visitors during its 10-month run, then later expanded to permanent locations in New York, Houston, and Chicago.
- Owned design and fabrication of core project installations, under tight time, budget, and resources constraints.
- Worked with a cross-functional team to realize project vision by ensuring feasible design and physical implementation.

### Independent Contractor @ TaskRabbit
Jan 2015 – Jan 2018 | San Francisco Bay Area
*Acquired by IKEA September 2017

- Worked with hundreds of clients, completing over 650 projects with a 100% positive rating.
- Simultaneously managed planning, design, and execution for multiple clients, projects, and teams.
-Featured in an SF Chronicle article and Ohhappyday blog post promoting TaskRabbit.
-Chosen to speak on a panel to IKEA's top executives prior to TaskRabbit's acquisition by them.


## Education
### Certificate in UX Design
Designlab

### Cell and Molecular Biology
San Francisco State University


## Contact & Social
- LinkedIn: https://linkedin.com/in/thnguy

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Source: https://flows.cv/pauln1
JSON Resume: https://flows.cv/pauln1/resume.json
Last updated: 2026-04-13