I designed a Multi-Agent interface centered on digital avatars to embody areas of agent specialization & focus. This give our customer a more personal and human-centered interaction with the product vs the traditional application-centric approach and a stronger visual anchor for customer intent.

As this scalable design uses the digital avatar as a foundation to personify the agent's operations and output, it can be expanded in future iterations to include greater agent capabilities, avatar complexity, and support for other modalities & timescales.

Sept-Oct 2025 - Sponsored by Google Play

Consulting UX for a pilot program of on-Site engagements with 3 game studios over the course of 6 weeks in Vietnam. We dove deep into improving the player experience of their live games as well as hands-on workshops for ideation and prototyping fast to build New.

Co-created a UX Design Service offering with a focus on helping early stage teams with product market fit via core user journeys, design-thinking workshops, wireframe prototypes, and feature audits or game onboarding audits as well as positive gamification.

After the acquisition of Stakes I hired, managed & developed 4 direct reports across 6 feature verticals & cross-functional work streams for multiple private beta releases to 1.0 release.

Conducted qualitative Interviews of both internal users & potential customers of our product to better understand user needs as I developed prototypical personas prior to beta / any metrics.

Drew on my past experience shipping both new and live service products to detail features & user flows that set the UX vision for our 4 quarter rolling feature roadmap. In case studies iR’s clients see up to 75% higher conversion rates, 19% higher average order values, and 25% more add-to-cart activity.

Led the design and relaunch of an iOS sports trivia & predictions app. Leveraging my background in mobile games I create a lightly gamified UX which we then iterated upon based on customer feedback and feature prioritization exercises with the cross-functional team. The result was increased user engagement and satisfaction with every release.

By understanding our customer persona through regular user interviews, and then thinking openly and strategically we achieved 62% D1 and a tripling of our D30 over multiple releases as a live service.

In addition to all UI/UX design for the product, I managed the scheduling and deliverables of our 3D-Artist & visual designer to high standards and agreed upon deadlines. Simultaneously I collaborated with our community manager to design the progression/virtual currency & economy.

Stakes successfully exited via acquisition by Infinite Reality for $8million in stock.

Led UX & UI Design and qualitative user testing for TherapyView controller for the Class II REAL System (a VR-based product with proprietary hardware) achieving successful product launch and multiple live-service updates. Simultaneously advised on the externally-developed REAL i-Series VR immersive healthcare product

Mentored junior UX designer, leading to their promotion to Senior Designer, and advocated for UX Design headcount, resulting in a seasoned hire.

Pitched, got approval for, and then led User Testing at the company using Sales team members as participants.

Created Platform 1.0 SDK documentation and initial reference design on the interaction and UI utilized by half a dozen teams.

Built and maintained a rolling 4-quarter Product Design roadmap, increasing the release of user-facing features in a regulated environment by nearly 50% over 3 releases.