• Enhanced customer experience by implementing delivery notifications with empathetic tones for various delivery statuses, resulting in a +50bps increase in Customer Satisfaction (CSAT) and a 6% reduction in Interruption Rate.

• Improved project monitoring by developing and implementing metrics, alarms, and dashboards for the cross-region delivery notifications project

• Maintained system health and performance as part of on-call duties by proactively conducting regular checks and resolving critical incidents.

• Trained a large language model with order status-related data to enhance model accuracy, resulting in a significant increase in classification accuracy and improved response quality.

• Performed load tests to identify resource usage inefficiencies. Calculated and communicated required TPS to dependency teams, ensuring service scalability and performance optimization during high velocity events like Prime Day.

Client: Jaguar Land Rover

• Conducted rigorous testing of the Image Processing Module across different automotive scenarios, leading to the identification and resolution of multiple software bugs before product release.

• Developed and optimized CAPL code to accurately simulate over 500 messages and signals for EPAS module testing, resulting in a 20% decrease in testing time and an increase in overall simulation accuracy.

Client: Nexteer

• Developed and maintained Simulink models for Nexteer's software components,

• Enforced compliance with AUTOSAR and Nexteer modeling standards for all software components.

• Conducted rigorous Model in the Loop (MIL) testing on software components, identifying and resolving critical bugs before product release.

• Create individual simulation test cases to verify that the design meets written requirements

• Analyze whether the test plan provides complete coverage of all decision paths in a model

• Utilize Model-Based Design techniques to produce efficient, agile, and robust software for EPS