UX desinger for HealthVault—an electronic medical record management tool for consumers. Projects included: long-term product strategy and vision, emergency preparedness integration, app & device recommendation module, phone authorization, the WP7 HealthVault mobile app, and an end-to-end overhaul of the HealthVault user experience.

Collaborated with medical informatics specialists, content creators, visual designers, and interactive agencies. Project manager for recurring usability studies, focusing on family health managers, those with chronic conditions, and healthy individuals. Worked with PM, Test, and Developement team in a fast-paced agile production cycle.

I teach Fundamentals of UX, a 5-week course that introduces students to the User Experience spectrum. The class covers User Research, Human Centered Design, Information Architecture and Prototyping.

Other roles include:

Capstone Portfolio Evaluator—UX Certificate Program

Mentor—UX Certificate Program

User Experience Lead for a 100+ employee interactive agency focused on user-centered design, user research and innovative solutions for complex problems. Designed web-based applications, mobile applications, e-commerce workflows, desktop gadgets, and promotional interactive experiences. Developed an interaction mapping process used company-wide as the foundation for every UX project. Led teams of 2 to 4 UX designers and UI developers. Managed Ramp’s user research practice including designing and moderating usability studies, and presenting actionable findings to stakeholders.

Clients included Microsoft, PEMCO, Bill & Melinda Gates Foundation, Concur, Wizards of the Coast and the State of Washington.

Art director for an interactive design agency specializing in web-based tools, online strategy, marketing communication and corporate branding. Created information architecture for dynamic sites incorporating our custom content management systems. Designed interfaces for promotional sites, online applications, and interactive touch-screens. Designed corporate branding, collateral, and advertising. Coordinated all aspects of print production and developed brand standards guidelines. Managed 2–3 freelance designers.

Designed user interface, developed content, and produced HTML for designonline.com, a resource for design creatives (purchased by Getty Images in 2000). Worked closely with development team to produce site. Designed promotional material, including print collateral and online advertising.

Graphic designer for Seattle’s leading brand design/interactive agency. Created corporate branding, package design, and illustrations for clients including Microsoft, Intel, Ghirardelli Chocolates, Driscoll and Harcourt Publishing. Coordinated production, communication with clients, and freelance designer management.

Designed and produced a full-color quarterly magazine with a circulation of 800,000. Developed templates, branding, and style guide for complete redesign of the publication. Designed companion website and collateral pieces. Managed and coordinated freelance designers, illustrators, and photographers.