# Paul Thackray > Senior Product Designer at Microsoft Location: Seattle, Washington, United States Profile: https://flows.cv/paulthackray I’m a seasoned UX professional solving complex design problems, developing product visions, and championing the user for organizations big and small. I have extensive experience creating digital interfaces across a variety of devices and platforms. I create product workflows, interaction models, and forward-thinking prototypes. I love to fix broken things, improve upon good things, and come up with entirely new things. ## Work Experience ### Senior Product Designer • XC Outlook Design US @ Microsoft Jan 2019 – Present | Redmond, Washington, United States ### Senior UX Designer • Microsoft AI + Research @ Microsoft Jan 2012 – Present | Bellevue ### UX Designer • Health Solutions Group @ Microsoft Jan 2009 – Jan 2012 | Redmond, WA UX desinger for HealthVault—an electronic medical record management tool for consumers. Projects included: long-term product strategy and vision, emergency preparedness integration, app & device recommendation module, phone authorization, the WP7 HealthVault mobile app, and an end-to-end overhaul of the HealthVault user experience. Collaborated with medical informatics specialists, content creators, visual designers, and interactive agencies. Project manager for recurring usability studies, focusing on family health managers, those with chronic conditions, and healthy individuals. Worked with PM, Test, and Developement team in a fast-paced agile production cycle. ### Instructor @ School of Visual Concepts Jan 2018 – Present | Greater Seattle Area I teach Fundamentals of UX, a 5-week course that introduces students to the User Experience spectrum. The class covers User Research, Human Centered Design, Information Architecture and Prototyping. Other roles include: Capstone Portfolio Evaluator—UX Certificate Program Mentor—UX Certificate Program ### UX Lead @ Ramp Jan 2003 – Jan 2009 | Bellevue, WA User Experience Lead for a 100+ employee interactive agency focused on user-centered design, user research and innovative solutions for complex problems. Designed web-based applications, mobile applications, e-commerce workflows, desktop gadgets, and promotional interactive experiences. Developed an interaction mapping process used company-wide as the foundation for every UX project. Led teams of 2 to 4 UX designers and UI developers. Managed Ramp’s user research practice including designing and moderating usability studies, and presenting actionable findings to stakeholders. Clients included Microsoft, PEMCO, Bill & Melinda Gates Foundation, Concur, Wizards of the Coast and the State of Washington. ### Art Director @ Adhesive Media Jan 2000 – Jan 2003 | Seattle, WA Art director for an interactive design agency specializing in web-based tools, online strategy, marketing communication and corporate branding. Created information architecture for dynamic sites incorporating our custom content management systems. Designed interfaces for promotional sites, online applications, and interactive touch-screens. Designed corporate branding, collateral, and advertising. Coordinated all aspects of print production and developed brand standards guidelines. Managed 2–3 freelance designers. ### Web Designer @ Definitive Stock Jan 1999 – Jan 2000 Designed user interface, developed content, and produced HTML for designonline.com, a resource for design creatives (purchased by Getty Images in 2000). Worked closely with development team to produce site. Designed promotional material, including print collateral and online advertising. ### Graphic Designer @ Hornall Anderson Design Works Jan 1999 – Jan 1999 Graphic designer for Seattle’s leading brand design/interactive agency. Created corporate branding, package design, and illustrations for clients including Microsoft, Intel, Ghirardelli Chocolates, Driscoll and Harcourt Publishing. Coordinated production, communication with clients, and freelance designer management. ### Assistant Art Director @ Sierra Entertainment Systems Jan 1996 – Jan 1999 | Bellevue, WA Designed and produced a full-color quarterly magazine with a circulation of 800,000. Developed templates, branding, and style guide for complete redesign of the publication. Designed companion website and collateral pieces. Managed and coordinated freelance designers, illustrators, and photographers. ## Education ### Bachelor of Science in Visual Communications, with a concentration in Graphic Design Western Washington University ### Continuing Education School of Visual Concepts ## Contact & Social - LinkedIn: https://linkedin.com/in/paulthackray - Website: http://healthvault.com/ - Website: http://web.mac.com/paulthackray --- Source: https://flows.cv/paulthackray JSON Resume: https://flows.cv/paulthackray/resume.json Last updated: 2026-02-23