• Managed 5 teams per semester who worked on UX and Data consulting projects for various companies

• Evaluated client projects provided by School of Information for technical fit to support group members’ growth

• Communicated regularly with teams and clients to monitor progress and ensure client goals are met

• Supported 10 nearby departments with hardware, software, and network issues

• Maintained database of over 100 machines based on weekly inventory

• Assisted senior team with imaging Windows and Mac workstations, deploying machines, and closing tickets