# Payal Shah > Experienced Software Development Professional | Leader | Certified Scrum Master (CSM) | Java | Microservices | Docker & Kubernetes | AWS Cloud | Axon | Apache Kafka | REST APIs Location: Fremont, California, United States Profile: https://flows.cv/payalshah - A quality and detail oriented, dedicated, passionate and customer centric hands-on technical leader with 15+ years of experience in designing, developing, and deploying technical solutions using latest technologies to delight customers. - Develops software solutions by leading all phases of software development life cycle (SDLC) ranging from solution conceptualization, technical requirement analysis, solution design, implementation, testing, integration, deployment, monitoring, troubleshooting, documentation, maintenance, and support. - Learns and adapts to new technologies quickly based on product and architecture requirements. - Transforms ambiguous product requirements into detailed technical design by understanding common business goals, interpretations of business needs and consensus among stakeholders. - Establishes best practices for implementing functional and reliable products with superior code quality by taking an initiative and setting up code standards for other team members to follow. - Extensive experience in web and server development technologies, such as Java, Spring Boot, REST APIs, Maven, Apache Ant, Groovy and workflow management technologies, such as, Activiti, Flowable. - Expert in object-oriented programming (OOPS), service-oriented architecture (SOA), and Agile/Scrum methodologies. - Proficient in container and orchestration technologies such as Docker and Kubernetes and event sourcing technologies such as Axon framework along with the cloud services such as AWS. - Proficient working with backend databases like Oracle, PostgreSQL, SQL Server, and MySQL. - Proficient working knowledge in design patterns, OSGi and Spring framework, Content management system (Nuxeo), DDD, CQRS, ORM, logging, searching, and caching frameworks. - Excellent written, communication and problem-solving skills. - Fosters an energetic, selfless, and collaborative culture through cross-domain, cross-team global engagements. - Experienced in leading and mentoring remote teams and building products with greenfield software development. ## Work Experience ### Staff Software Engineer @ Intuit Jan 2022 – Present | United States ### Senior Staff Engineer @ FICO Jan 2019 – Jan 2022 | San Jose, California - Designed and developed key features of the FICO’s flagship product using greenfield software development approach by taking full ownership over all phases of SDLC in feature-driven agile development cycles using various technologies like Java, Spring boot, REST APIs, DB queries, Workflow management, Tableau reports, Job scheduling and monitoring of the reports, containerization of cloud deployments and HA, scalability of pods, public APIs, GA readiness tasks – scans, code coverage, automated Jenkins jobs. - Researched new technologies with self-directed discoveries and successfully transitioned products from on-premises to cloud-based deployments (AWS). - Implemented event driven microservices for various capabilities using event sourcing/CQRS platform, Axon and currently working to integrate event management for milestone events between services using Apache Kafka. - Mentored junior and mid-level software engineers, performed code reviews, and successfully executed scrum standups using agile methodologies. - Implemented process improvement standards such as writing detailed design documents, user documentation, API contracts and publishing in SwaggerHub, documenting architectural decisions in LucidChart, established CI/CD process using Jenkins and SonarQube. - Determined operational feasibility of requirements by performing analysis, evaluating problem definition, proposed solutions, and provided estimates to help plan quarterly releases. ### Lead Software Engineer @ FICO Jan 2015 – Jan 2019 | San Jose, California ### Senior Software Engineer @ FICO Jan 2013 – Jan 2015 | San Jose, CA ### Senior Software Engineer @ AlertEnterprise Jan 2012 – Jan 2013 | Fremont, CA • Worked on Identity and Access Management (IAM) module of the AlertEnterprise application • Delivered technical solutions for various requirements • Built scalable, accessible and easy to use features based on current design to meet end-user • requirements. Performed problem analysis, solution determination, code design, development, and integration using the scrum -agile framework • Played a key role for two major deliverables with new functionalities - Role life cycle management, Reconciliation of users, roles and badges for various connectors (LDAP, DB, File, SAP, Honeywell Prowatch etc.) to Alert Application and vice versa • Owned POC deliverables to support team members live at the customer site • Responsible for delivering KT and drafting specification/configuration document for the new functionality • Delivered fixes for the various bugs in the application. Created and deployed new features in order to sustain and amend existing application functionality and meet new customer demands • Successful track record of managing multiple modules and completing development under aggressive timelines • Responsible for providing status updates for onsite team members and communicating deliverables/tasks to offshore resources • Participated in iPhone and Android mobile app development ### Software Engineer @ Electronic Arts Jan 2011 – Jan 2012 | Redwood City, CA • Worked on MyPage development for the Sims3 community website (thesims3.com) • Played a major role in creating REST web services for MyPage functionality of the Sims community and integrating web services in cross-functional environment • Owned key deliverables and managed all assigned modules (login, registration, privacy settings, avatar, user profile etc.) to completion ensuring on-time delivery and quality demands • Extensively involved in creating XML schemas, creating DB schema/tables, development of MySQL queries and Ruby scripts • Responsible for the fixes of numerous bugs within defined timeline • Responsible for monitoring and debugging server log files. Created custom monitoring solutions for the production environment and played SME role in end-to-end execution of enabling solutions • Actively participated in the sprint planning for each iteration cycle, recommended best practices and created reusable solutions. Presented demo at the end of each iteration for deliverables • Demonstrated ability to manage ownership of multiple modules simultaneously, setting priorities and working independently under aggressive timelines ### Sr. Software Engineer @ Accenture Technology Solutions Jan 2009 – Jan 2011 | San Ramon, CA Worked on two client projects at AT&T and PG&E > AT&T • Worked on Sales FMO – ADOPT (AT&T Design, Optimization and Pricing tool) application • Created application design based on requirement details (HLD) • Implemented end-to-end site and phone number reservation components using Spring MVC framework. Created Hibernate ORM queries for various CRUD operations and stored procedures • Provided testing support during Integration and System Test phases • Responsible for creation and execution of unit and integration test cases using Quality Center > PG&E • Worked on Customer Care &Billing Upgrade project • Assisted in designing application architecture and participated in all phases of software development life cycle (SDLC) • Created detailed design documents including various UML diagrams, developed bottom-up SOAP web services (account details, payment inquiry, outage report, outage status etc.) and translated monk code into java. Created XML schemas, WSDL documents and Soap UI test cases • Played POC role for troubleshooting and providing solutions of complex issues • Participated in various design and code reviews with the client • Responsible for delivering and creating baselines with ClearCase and updating pom files to build with Maven • Responsible for installation, configuration and deployment of EAR as an application and shared libraries on the WebLogic server • Extensively involved in submitting migration tickets to move code to different environments, providing testing support and co-coordinating with on/off shore teams ### Java Developer @ Genworth Financial Jan 2007 – Jan 2009 | Lynchburg, VA • Worked on Genworth Consumer Website Development project • Participated in all phases of software development life cycle (SDLC). Played a key role in development of SOAP web services for real-time transactions for various admin systems such as Cyberlife, Lifecomm, Ingenium, Transcend and Cloas • Responsible for creating JUnit, JMock and Soap UI test cases, development of CRUD queries, integration of web services with Oracle DB using JDBC API and mapping query results to Acord • Experience using IBM WebSphere Process Server and Business Process Choreographer (BPC) as an orchestration layer for web services. Extensively involved in setting up security with web services using IBM WebSphere DataPower and Enterprise Service Bus (ESB) • Proficient working knowledge using third party services such as PathFinder/PStep, ORCC and native web services for the development of Genworth specific web services • Prepared design and documentation of the physical application architecture using UML and Visio • Implemented various enhancements and fixes of numerous bugs within defined timeline • Responsible for installation, setup, configuration and deployment of Enterprise modules (EAR) on WebSphere application server in Integration, UAT and clustered environments. Responsible for creating stage/production tickets, handling production moves and testing of all integrated parts using smoke testing techniques • Extensively involved in providing solutions, recommendations for critical production issues • Experience in managing offshore resources ### Development Engineer @ Tangoe Inc Jan 2005 – Jan 2007 | Orange, CT • Worked on Communication Management Platform (CMP) application • Developed Bill management, Bill Import and Inventory modules for various telecom customers • Developed database SQL queries for Oracle/SQL Server DB using JDBC API • Responsible for writing test cases and preparing technical design documents • Installed, configured, and deployed application components on WebLogic app server in Integration and UAT environment • Responsible for various bug fixes/enhancements and patch releases in different environments ### Java Programmer @ Verizon Wireless Jan 2004 – Jan 2005 | Arlington, VA • Worked on Wholesale Internet Service Engine & Local Service Interface (WISE & LSI) project • Extensively involved in analysis, design and development of new features of the application • Responsible for providing production support, troubleshooting/debugging issues and IRs (Issue Resolution) ## Education ### Bachelors in Computer Engineering DDIT ## Contact & Social - LinkedIn: https://linkedin.com/in/payalhshah --- Source: https://flows.cv/payalshah JSON Resume: https://flows.cv/payalshah/resume.json Last updated: 2026-04-12