# Peggy T. > Product Designer II @ Roo Location: San Francisco Bay Area, United States Profile: https://flows.cv/peggyt ## Work Experience ### Product Designer II @ Roo Jan 2025 – Present ### Product Designer @ Roo Jan 2024 – Jan 2025 ### Associate Product Designer @ Roo Jan 2022 – Jan 2024 ### Design Intern @ EcoCart Jan 2021 – Jan 2022 • Partner with the Design Lead in conducting user research to inform product strategy to optimize shopper adoption on carbon neutral e-commerce checkout solutions. • Assist in all experience design aspects for both customer and merchant-facing sides by developing multiple checkout flows using existing UI elements ### Lead UX/UI Designer @ BSTEM PROJECT FOUNDATION Jan 2021 – Jan 2021 • Lead a team of 3 volunteer designers to build an innovative and educational community platform for a nonprofit. • Wireframe and prototype user flows for varying user contexts. • Contribute to the development of platform’s design system and visual identity. • Partner with stakeholder to make strategic high-level product decisions. ### UX/UI Designer @ Develop for Good Jan 2021 – Jan 2021 • Collaborated with engineers to improve USAHello’s FindHello app, focusing on enhancing the clarity of resource information for immigrants and refugees. • Updated information architecture and iconography to display newly collected data points. • Presented and defended design decisions to client in order to align with user goals/needs. ### UI/UX Designer @ Tri Valley Wholeness Project Inc. (TWP Fund) (Project) Jan 2020 – Jan 2021 • Collaborated with the nonprofit’s COO to redesign the organization’s website in order to increase traffic and attract more donors and volunteers. • Created a responsive application form that streamlines the application process for the nonprofit’s potential clients. ### Administrative Specialist (Mobility Division) @ Siemens Jan 2015 – Jan 2019 • Provided Chinese-English translation drafts for documents including press releases, financial statements and tender documents while ensuring accuracy in details such as cultural references and technical terms • Participated in the bidding of the billion-NT MRT Sanying Line project by proofreading documents in both Chinese and English in preparation for the notarization process • Managed expense reports and international travel arrangements for division team members while adhering to company policy • Prioritized tasks in order to secure the timely processing of documents such as bank warranties and bonds ### Office Intern @ I-Fun Tuan Jan 2013 – Jan 2013 • Authored marketing campaigns for the company’s latest products in the form of online articles • Directed the cooking and styling of food products in preparation for photo shoots • Expanded company’s social media platforms to include a new podcast series on YouTube ### Marketing and Public Relations Intern @ Sanlih E-Television Jan 2013 – Jan 2013 • Explored and proposed alternative marketing options for the network’s newest drama, “Second Life” • Provided backstage assistance at the Golden Melody Award (equivalent to the US Grammy Award) by ushering award nominees and delivering necessary equipment to photographers • Researched statistics for eight competing TV networks to determine media coverage of the Golden Melody Award ### Public Relations Intern @ Bobbi Brown Cosmetics Jan 2012 – Jan 2012 • Catalogued press materials and distributed three packets monthly to ten magazine editors throughout Taipei • Organized press conferences alongside PR Director and provided assistance at press events • Drafted performance and progress reports of all Bobbi Brown counters and stores within Taiwan ### Marketing Intern @ Volkswagen AG Jan 2011 – Jan 2011 • Processed customer feedback from surveys and provided customer service via social media • Maintained index of media coverage in magazines and newspapers ### Marketing Intern @ Bobbi Brown Cosmetics Jan 2011 – Jan 2011 • Translated press releases and advertising proposals from Chinese to English in order to expand customer base • Acted as sales associate for company’s annual Family Sale and at department store counters, providing excellent customer service • Conducted marketing campaigns through Facebook by holding online contests to test customers’ knowledge of the company’s newest products ## Education ### Certificate in UX/UI Design in User Experience/User Interface Design Designlab ### Bachelor’s Degree in Communication and Media Studies UC San Diego ### International Summer School in German Studies Freie Universität Berlin ### High School in International Baccalaureate Bilingual Diploma Taipei European School ## Contact & Social - LinkedIn: https://linkedin.com/in/peggytsai26 - Website: https://peggyt.com --- Source: https://flows.cv/peggyt JSON Resume: https://flows.cv/peggyt/resume.json Last updated: 2026-04-05