Shape the future of work with AI.

As the Global Head of UX at Translate, I led our team through two pivotal AI transitions. First with the shift from phrase-based machine translations (PBMT) to neural network machine translations (NMT), and then through the transition into LLM-powered translation experiences. Under my leadership, usage of Google Translate grew from 600M to 2B+ monthly users, with an 85% global market share despite a wealth of user choice in the machine translation landscape.

→ Launched Live-Translate, Pixel's built-in translation experience

→ Launched redesigned translate.google.com and Google Translate apps using Material Expressive

→ Envisioned using Assistant as an interpreter and motivated executives to fund a new vertical

→ Launched Pixel Buds translation, voted one of MIT's top technologies of 2017

→ Scaled the team 5x, providing career growth coaching and mentorship

Defined and evangelized a strategic shift towards first-party product integration that resulted in a 30% organization growth for Google Translate and a proliferation of coherent translation experiences across Google’s most important consumer and enterprise bets.

→ Crafted a strategic narrative that resulted in 30% increased funding for our org

→ Sponsored the Translations Standards initiative to harmonize experiences across Google

→ Quantified the business & brand value of Google Translate

→ Launched Contribute (430M+ MAUs) a crowdsourcing product to improve inclusivity

→ Catalyzed new partnerships and launches that differentiated Google’s strategic bets:

• Pixel 21: Directed the launch of Auto-Translate

• Youtube: Exponentially increased watch-time-hours for translated videos

• Pixel Buds: Created highly marketable moment by launching Transcribe

• Workspace: Differentiated enterprise offerings through launch of Translations in Meet

By driving strategy and innovation in AI translation and language space, I oversaw a 3x growth for Google Translate users (to 1.5B users) and greatly expanded Translate's footprint within Google and outside, all the while doubling down on coherence. Outside of Translate, I designed strategies for personalized conversational recommendations that impacted multiple product areas within the broader Google ecosystem.

→ Devised and pitched a vision that led to creation of new Translate vertical in Assistant

→ Launched a modernized translate web app experience

→ Designed and launched industry-first gender-specific translation to reduce bias

→ Launched futuristic Translations on Pixel Buds product to much media praise

→ Modernized Translation results on Google Search

→ Defined Translate's multi-year speech translation roadmap

→ Scaled Translate's UX team into a lean global multi-disciplinary organization

→ Founded internal multilingualism group to coordinate efforts across the company

→ Defined product directions for Conversational Recommenders

Built a world-class design team and launched industry-leading innovations for Google Translate, a marquee global brand with billions of users worldwide. During this period our app rating increased by 0.2 and Translate became #1 app in App Store's reference category.

→ Started as Translate's designer #1 and built a multi-disciplinary UX team

→ Invented new "translated suggestions" patterns enabling quicker translations

→ Launched Google Translate 5.0 (NYTimes coverage: https://tinyurl.com/2sytaz3m)

→ Initiated, planned, & moderated annual strategy offsites for an org of 70

→ Founded Google Translate's Research program, focused on international markets

→ Launched Tap to Translate; an industry-leading pattern to translate from any app