• Built an AI-powered sales intelligence platform using multi-agent LLM orchestration to automatically research, enrich, and brief sales teams on inbound leads - integrating Salesforce, Gong, Databricks, and web search into a unified event-driven research pipeline deployed on AWS EKS
• Designed and shipped the Slack interface for Agents, enabling sales reps to trigger AI-generated account briefs, search leads, and push enriched data to Salesforce directly from natural language commands in Slack with real-time streaming responses
• Developed an LLM evaluation framework and output guardrails to ensure agent response quality at scale, including automated eval pipelines, prompt versioning via Langfuse, OpenTelemetry-based observability, and production safeguards against data leakage