# Peter J.

> Design | B2B SaaS

Location: Santa Clara, California, United States
Profile: https://flows.cv/peterj1

Product Designer specializing in regulatory and complex enterprise systems. Focused on delivering measurable business impact through scalable, user-centered design.

## Work Experience
### Staff Product Designer @ Dozuki
Jan 2026 – Present

### Senior Product Designer @ Dozuki
Jan 2023 – Jan 2026 | Santa Clara, CA
- Lead design strategy across multiple engineering-driven teams to scale enterprise product suite.
- Drove enterprise expansion by defining a granular permissions framework for large manufacturers.
- Designed and launched a Generative AI SOP authoring product, reducing onboarding time by 78% and increasing guide creation rate per facility.
- Created a user research program that speed up customer discovery and usability sessions from one month to one week.

### Product Designer @ DocuSign
Jan 2022 – Jan 2023 | New Orleans, Louisiana, United States
- Led Notary compliance experience, ensuring enterprise customers met legal requirements across 50 U.S. states and unlocking new regulated market segments.
- Improved compliance pass rates by defining system rules for document validation, identity checks, and audit trails with Legal and Engineering.

### Senior Product Designer @ STORD
Jan 2021 – Jan 2022 | New Orleans, Louisiana, United States
- Designed a 0 to 1 product that enabled Stord’s entry into enterprise fulfillment and drove a 25% increase in order volume.	
- Delivered a mobile operator experience with barcode scanning and task optimization, boosting warehouse throughput by 30% and operator efficiency by 25%.

### Senior Product Designer @ Global Payments Inc.
Jan 2020 – Jan 2021 | New Orleans, Louisiana, United States
- Launched QR code payment flows during COVID that enabled contactless payments, reducing checkout time by 25% and boosting customer satisfaction.
- Led design for omnichannel ordering experiences that unified in-store and online operations, increasing digital order volume by 40%.
- Designed Point of Sale software used by SMBs in the restaurant and retail industries, improving order accuracy and checkout efficiency, which reduced transaction errors by 30% and increased daily sales throughput by 20%.

### Product Designer @ ShipStation
Jan 2016 – Jan 2020 | Austin, Texas, United States
- Redesigned the shipping label workflow, reducing steps by 40% and improving task completion speed for e-commerce merchants.
- Created a unified order-tracking experience that increased merchant visibility into fulfillment statuses and reduced support inquiries by 35%.

### Real Estate (Successful Exit) @ Happy Tenants
Jan 2012 – Jan 2016 | Austin, Texas, United States
- Operate a $3M+ residential real estate portfolio in Austin and New Orleans, delivering a 26% annualized return through disciplined investment and risk management.
- Led 15+ property renovations that boosted rental income by 35% and maintained 95% occupancy with an average tenant stay of over 6 years.
- Built financial and operational systems that improved cash flow visibility, reduced expenses by 20%, and enabled data-driven growth decisions.

### UI Designer @ FAMIGO
Jan 2013 – Jan 2014 | Austin, Texas, United States
Designed B2C applications for students, parents, and teachers to help them communicate and provide kid friendly content. Worked on all major platforms (iOS, android and web).


## Education
### Computer Science
The University of Texas at Austin


## Contact & Social
- LinkedIn: https://linkedin.com/in/peterjeondesign
- Portfolio: https://peterjeon.com

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Source: https://flows.cv/peterj1
JSON Resume: https://flows.cv/peterj1/resume.json
Last updated: 2026-04-13