2023 — 2025
Ann Arbor, MI
Mid-Level Software Engineer on Duo’s MSP Platform Team.
Architectural and System Design Contributions
Spearheaded the MSP Platform Team’s solution to the “User Syncing” problem of the Delegated Auth Project. Designed an architectural solution involving global and regional event streams and collected approval for my solution across Duo’s principal engineers and several Duo teams
Wrote the high-level Jira epics and granular Jira tasks to implement my “User Syncing”
solution. Reviewed team members’ pull requests pertaining to my architectural solution
Company Wide Distinctions and Mentorship
The first employee of Duo to travel to Bengaluru, India to train and mentor a Duo engineering team working out of India
Provided structured onboarding materials to guide my team’s contractors during their first 3 weeks at Duo. My contractor specific onboarding materials were adopted by all of Duo Engineering for onboarding contractors
Mentored a fellow mid-level engineer, gradually increasing responsibility until they owned a
full project
AI Integration
A hack day project where I engineered an AI tool enabling the Cisco AI Assistant to answer
multi-tenant customer questions, eventually increasing AI Assistant adoption
Collaborated with the AI Team’s product managers and tech lead on how to expand the AI
Assistant to answer more multi-tenant customer specific questions
MSP Team Contributions
Recognized in performance reviews by engineers, managers, and directors for my approachability, positive energy, and cheerfulness
Automated customer account migrations between Managed Service Providers (MSPs), reducing manual effort and errors
Improved Duo Accounts API availability, expanding access to all customers
Developed the 2 major React components used in Duo's RBAC project
Service Resiliency Improvements
Enhanced multi-tenant service reliability by implementing lazy token fetching, reducing traffic by 50%
2022 — 2023
Ann Arbor, MI
Junior Software Engineer on Duo’s SaaS Platform Team.
Automated MSP customer onboarding, eliminating manual processes, reducing conversion time from 5 minutes to seconds, and cutting related support tickets by 100%
Led the migration of Duo Signup Application to use Eloqua instead of Marketo to determine marketing leads
Built a provision-account service to centralize customer creation within Duo
Davis, California, United States
· Developed enterprise web applications for Enterprise Risk Management (ERM) and Environmental Health & Safety (EH&S)
· Delivered solutions for Biological Use Authorizations, Lab Hazard Assessments, and California Department of Public Health’s Program Flexibility applications
· Served diverse clients including UC, CSU, other higher education institutions, and California government agencies, customizing solutions to unique requirements
· Built applications using MongoDB, GraphQL, Node.js, React, and Elasticsearch in an Agile environment
· Completed SANS Institute cybersecurity training for secure web application development
Davis, California, United States
Engineered a Spring Boot web application that enables developers to gather beta testers for their products
Beta testers can submit tickets of the bugs they discover in the developers’ product to the developers themselves
Utilizes Keycloak for authentication and authorization purposes in tandem with a separately created MySQL database.
Developed the application's UI using AngularJS
Davis, California, United States
A Flask web application side project that rates movies based on tweets by utilizing sentiment analysis, a popular machine learning model used in natural language processing
This project calculates a movie's rating based on a 5 star scale and also includes the 5 most popular tweets, 5 most positive tweets, and 5 most negative tweets about the movie
Utilizes the Tweepy and TwitterSearch packages along with the Twitter API to gather tweets and relevant information on twitter users
Also utilizes a Redis Queue worker to speed up computationally heavy machine learning tasks
Education
University of California, Davis
Bachelor's degree
San Mateo High School