# Phaneendra S.

> Product Designer & Researcher

Location: Palo Alto, California, United States
Profile: https://flows.cv/phaneendra

I am a designer who enjoys solving real-world problems. I can bring an engineering perspective and a creative problem-solving approach to create products and experiences that people love to use.

## Work Experience
### Founding Product Designer @ KOS AI
Jan 2025 – Present | Palo Alto, California, United States

### UX Researcher @ Rutgers University School of Communication and Information
Jan 2023 – Present | New Brunswick, New Jersey, United States
- Conducted 20 interviews on senior citizens' driving practices; findings published in JMIR highlighted cognitive dissonance and led to actionable recommendations on their driving patterns.
- Executed mixed-methods research, including surveys, interviews, focus groups, photo-voice studies, and diary studies, to gather comprehensive user insights involving 4 different users in an NSF-funded Air Quality research.
- Collaborated with cross-functional teams to translate research findings into actionable product strategies.
- Designed and iterated community applications (mobile, web & kiosk), strategically visualizing air quality data for daily use, leading to increased user awareness and behavioral changes in ~150K residents of New Jersey.

### Student Management Assistant @ Rutgers University–New Brunswick
Jan 2023 – Jan 2024 | New Jersey, United States
- Provided help desk-based IT support to 150+ users in a dynamic university department.
- Configured and maintained 60+ systems and peripherals, ensuring efficient inventory control and cost savings.
- Collaborated with vendors to procure and manage equipment, developed playbooks for diverse IT gear to reduce help desk calls, boost productivity, and satisfaction. Led the implementation of a comprehensive inventory tracking system to minimize organizational liability.
- Managed and trained a team of 8 in network troubleshooting and remote diagnostic procedures.

### UX Specialist @ FactSet
Jan 2022 – Jan 2023 | Hyderabad, Telangana, India
- Owned end-to-end user experience for a trading SaaS platform, leading design from concept to MVP.
- Led design reviews and feedback sessions with stakeholders to align on product vision.
- Iteratively designed and tested complex workflows and financial visualizations by using moderated research techniques.

### Product Designer @ GSK
Jan 2021 – Jan 2022 | Bangalore Urban, Karnataka, India
- Executed and evaluated 15+ interviews with country heads across the world to optimize the process of resource management for research, shortening the Rx/Vx product life cycle by 30 days.
- Re-designed and streamlined complex workflows in a clinical study management system called Study Maestro, used by 50K+ researchers.
- Worked closely with engineering teams to ensure product enhancements met quality and regulatory standards.

### UX Designer @ NationsBenefits
Jan 2020 – Jan 2021 | Hyderabad, Telangana, India
- Developed strategies and ux to increase the ease and efficiency of the e-commerce portal, NationsOTC, with 2 million users, resulting in a revenue increase of 160%.
- Designed a mobile solution for accessibility to test hearing problems and order hearing aids with their insurance quickly in 15 minutes.

### Interaction Designer @ UXReactor
Jan 2019 – Jan 2020
- Collaborated with stakeholders for the design of high-fidelity prototypes for the Cybersecurity platform, focusing on user experience, design efficiency, and seamless product experience.
- Increased the task efficiency in risk detection and analysis by 45%.

### Mechanical Engineering Intern @ UltraTech Cement
Jan 2018 – Jan 2018 | India


## Education
### Master of Business & Science in Product Design
Rutgers University–New Brunswick

### Bachelor of Technology in Mechanical Engineering
Jawaharlal Nehru Technological University


## Contact & Social
- LinkedIn: https://linkedin.com/in/phaneendrasivangula

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Source: https://flows.cv/phaneendra
JSON Resume: https://flows.cv/phaneendra/resume.json
Last updated: 2026-02-23