# Philip O'Neill

> Product Experience Lead at Greenshades Software

Location: Maplewood, New Jersey, United States
Profile: https://flows.cv/philip

Thoughtful, passionate user advocate with broad experience in digital design for business and consumer products; hands-on with requirements definition, enterprise design thinking and user-centered design, research, content strategy, and quality assurance; skilled at delivering design that drives success for end users; self-starer, at ease in a high-pressure environment; flexible to pivot to new challenges while maintaining integrity of ongoing efforts.

## Work Experience
### Product Experience Lead @ Greenshades Software
Jan 2025 – Present
Lead small team through developing a new design system, interaction pattern library, and modernizing existing features while growing functionality within the product suite

### Lead Product Designer @ Greenshades Software
Jan 2021 – Present | Jacksonville, Florida, United States
Design at Greenshades Software means transforming user experience from drudgery to delight. Clients and employees rely on us to make every interaction friction-free, from day one through to retirement. By centering on users, my team can deliver design that meets needs and exceeds expectations.

### Senior UX Designer @ Meridian Technologies
Jan 2021 – Jan 2021 | Charlotte, North Carolina, United States

### Senior UX Architect @ Randstad Technologies US
Jan 2020 – Jan 2021 | Parsippany, New Jersey, United States
• Experience design for two internal and one customer-facing products in real estate services
• Collaborate with product team to define user need and write epics and stories
• Build wireframes for research, stakeholder review, and documentation for engineering
• Develop research plans, write moderator guides, perform interviews, and synthesize research
findings to report out to stakeholders
• Define a repeatable process to engage tools for performance testing and content optimization
• Partner with UI designer to produce high-quality screen design based on experience design work
• Function in agile development, contributing to scrum ceremonies, story backlog, and planning

### Senior UX Designer @ IBM
Jan 2019 – Jan 2020 | Greater New York City Area

### Senior UX Designer @ ADP
Jan 2016 – Jan 2018 | Greater New York City Area

### Senior UX Designer, Global Online @ Pitney Bowes
Jan 2012 – Jan 2016 | Stamford, CT
strategy, documentation, wireframe and site map development, agile UX

### Freelance Information Architect @ Revolution Digital
Jan 2011 – Jan 2011 | Morristown, NJ
Wireframe, IA development for responsive and desktop web in consumer packaged goods, healthcare, financial services.

### Freelance User Experience Professional @ Self-employed
Jan 2011 – Jan 2011
User experience strategist and information architect

### Information Architect @ MaxMedia
Jan 2008 – Jan 2011
Information architect within UX practice

### User Experience Designer @ MaxMedia
Jan 2007 – Jan 2008
Interface design for the Web and computer-based presentation.

### Art Director @ Synaxis
Jan 2007 – Jan 2007

### Graphic Designer @ Act-1 Technical
Jan 2004 – Jan 2007

### Graphic Designer @ PIL Design
Jan 2003 – Jan 2004

### Associate Art Director @ IBM Global Services
Jan 2000 – Jan 2001

### Graphic Designer @ IBM Global Services
Jan 1997 – Jan 2000

### Production Artist @ Thompson Technologies
Jan 1996 – Jan 1997


## Education
### Bachelor of Fine Arts - BFA in Photography
University at Buffalo

### BFA in Studio Art, Concentration in Graphic Design
Georgia State University

### BFA in Studio Art, Concentration in Photography
University at Buffalo


## Contact & Social
- LinkedIn: https://linkedin.com/in/philiponeill
- Website: https://www.lightsynthesis.com

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Source: https://flows.cv/philip
JSON Resume: https://flows.cv/philip/resume.json
Last updated: 2026-02-23