# Philip Chang > Cleared Software Developer Location: Boston, Massachusetts, United States Profile: https://flows.cv/philipchang I am a software developer who believes that a strong process is the foundation of a great product. I thrive on collaborating with cross-functional teams to align the technical roadmap with business goals. I am seeking opportunities where I can apply my expertise in both software development and process improvement to build reliable and scalable solutions. ## Work Experience ### Software Engineer @ Kessel Run Jan 2023 – Jan 2025 | Hanscom Air Force Base, Massachusetts, United States • Executed and supported 100+ critical features, bug fixes, and chores to advance the product from MVP to Stage 2. • Developed and implemented a team QA and testing process, increasing product integrity by identifying and addressing 60+ bugs prior to product delivery. • Served as the team's technical anchor, drove project strategy and providing strategic recommendations and roadmap to the Product Manager, while leading weekly communications with stakeholders, clients, and vendors on development updates and business solutions. • Managed and executed 15+ technical updates to address pipeline, security, and dependency challenges. Oversaw task delegation and progress tracking, ensuring team members met objectives while maintaining accountability for personal deliverables. ### Data Ingestion @ Cellarity Jan 2021 – Jan 2022 | Cambridge, Massachusetts, United States • Conducted data ingestion and warehousing to be provided to various ongoing research such as NASH scRNA • Built automated data ingestion process on publicly available single cell data ### Teaching Assistant @ Boston University Jan 2021 – Jan 2021 | Boston, Massachusetts, United States CS 526 - Data Structure and Algorithms • Provide solutions for assignments and term project • Assist and helped students individually with course concepts and Java programming • Deliver one-to-one assistance to students with assignments and term project ### Database Management Specialist @ USC Caruso Catholic Center Jan 2018 – Jan 2021 | Los Angeles • Managed the center’s main database on donors, campaigns, and funds using Raiser’s Edge and Microsoft Access • Developed an automated events data operation system that classifies and appends according to the USC data standards • Conducted overall troubleshooting/query optimization for 5000+ constituent database • Diagnosed and addressed operational database design and pipeline issues ### Social Data Analytics Intern @ Live Nation Entertainment Jan 2018 – Jan 2018 | Beverly Hills, CA • Analyzed Live Nation national social media performance regularly and reformed content generating practice based on data analysis • Generated Live Nation multi-channel social performance analysis and reports (weekly, yearly and on demand) • Analyzed effective social marketing methods based on both paid and organic posts data ### Social Media Marketing Intern @ Live Nation Entertainment Jan 2017 – Jan 2018 | Beverly Hills, CA • Assisted social media/digital marketing team with operations including, tour tracking, post scheduling, touchpoint moderation, updates on social media, touring artists, and music industry • Generated social media campaigns for over 150 tours to increase engagement, artist marketing service and event promotionGenerating social media contents/campaigns to enhance customer engagement, artist marketing service and event promotion Drafting social media video campaigns for touring artists such as J Balvin, Lynyrd Skynyrd, and Kendrick Lamar ### Cashier/Barista @ Ogawa Coffee, USA Jan 2017 – Jan 2017 | Boston, MA Originally from Kyoto, Japan, Ogawa Coffee is a high-end, Japanese Coffee makers, specialized in latte art. Welcome customers, receive and distribute orders to the appropriate barista or chef Assisted first-time customers with new coffee beans and seasonal drinks based on each customer’s preference in taste notes and memorized over 60 regular customers with regular orders. Acted as a direct window of Ogawa Coffee, USA customer service, handling complaints, concerns, and retail order issues. ### Party Planner, Promoter and Managing staff @ Purge Party Team Jan 2013 – Jan 2015 | Gangnam-gu, Seoul, Korea Assisted planning EDM concerts/parties; organized 9 events every summer/winter season with +500 number of guests per event. Curated emerging local musicians and DJs at the events. Promoted and organized guests, rooms, and tables through Facebook and other social media channels. Recruited new staff, assessing their abilities in networking skills. ### Project team-member @ YouTube Red Originals: Marketing Fundamentals project Jan 2015 – Jan 2015 | Los Angeles, CA Conducted market research to learn about YouTube division of Google, its competitors, and target audience. Created a marketing plan including measurable goals with emphasis on branding, distribution and promotion strategies. Prepared a presentation with 15 seconds advertisement to YouTube Originals Marketing department. ### Production team-member; Project: “MEDICI Insight Party 2014” @ micimpact Corp. Jan 2014 – Jan 2014 | Jongro-gu, Seoul, Korea Actively contributed to content creating: organized and scripted for prominent figures in various fields. Coordinated social media marketing campaign, targeted towards young adult consumers through the use of various social media channels. Communicated with the foreign speakers; served as a team translator; scripted all interviews in English. ### Lead Guitarist @ Brooks School Advanced Jazz Band Jan 2012 – Jan 2013 | Boston, MA Performed at various paid/unpaid events (Admissions Event, Alumni Receptions at Harvard Club Boston). Collaborated with numerous Jazz artists such as Andrew Clark, Maylo Keller, and Garret Savluk. ## Education ### Master of Science - MS in Computer Science Boston University ### Bachelor of Science (B.S.) in Business Administration and Management, General USC Marshall School of Business ### High School in High distinction in Music, Distinction in Latin, and Mathematics Brooks School ## Contact & Social - LinkedIn: https://linkedin.com/in/psc213 --- Source: https://flows.cv/philipchang JSON Resume: https://flows.cv/philipchang/resume.json Last updated: 2026-03-31