# Philip Kuo

> Design Strategy + Facilitation | MA Design in Health at UT Austin

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/philipkuo

I design for graceful living, healing, and self-actualization.

My passion is facilitating in order to create the systemic conditions to improve physical health and mental health care systems in the United States for our minorities, youth, and the many vulnerable populations. It’s only by creating the conditions to allow for difficult conversations, that designs can intentionally, thoughtfully, and empathetically help a person not only survive but thrive.

My design process involves me actively taking in as much information as I can, to allow for each component and person’s skills to shine through facilitation.

When I’m not conducting research, business strategy, or just playing with ideas and pixels, I’m either practicing yoga, cooking, or exploring the outdoors

## Work Experience
### Founder & Operator @ Trading Card E-Commerce Business
Jan 2024 – Present
Founded and scaled a profitable trading card resale business generating over $80,000 in sales within 12 months.

Handled business analysis, pricing strategy, customer acquisition, logistics, and financial reporting.
Implemented inventory management and sales tracking systems to optimize performance and profitability.

Demonstrated end-to-end project ownership from market research and supply chain management to digital marketing execution.

### Senior Product & CX Service Designer @ Nomi Health
Jan 2022 – Jan 2023
- I conducted comprehensive research at Nomi, analyzing issues, opportunities, and impact for their various services and products. Based on the findings, I documented design guidelines that aimed to address the identified issues and optimize user experience, resulting in a well-received framework for enhancing Nomi's offerings.
- I conducted research for the largest open-containment Provider network, utilizing design thinking methodologies. Through user interviews, data analysis, and market research, I developed visual assets including a service blueprint and systems causal map. The implementation of these assets would result in a remarkable increase in usage and engagement from 3% to over 12%, enabling the company to make targeted improvements and enhance the overall customer and user experience.
- I developed research processes and guidelines for our new hires.

### MA Candidate - Design in Health @ The University of Texas at Austin
Jan 2021 – Jan 2022
- Collaborating in a team of 5 MA in Design and Dell Medical students in collaboration with Nomi Health on leveraging key points within the beginning of a person's healthcare journey
- Designed services and products spanning from LGBTQ+ mental health in Austin to women’s health waiting rooms
- Developed a policy intervention in regards to racial health disparity concerning opioid medication prescription

### Product Designer @ HealthCare.com
Jan 2018 – Jan 2019

### Designer @ BlueJay Mobile Health, Inc
Jan 2016 – Jan 2017
- Designed the payment flow and UI elements of the product's iOS and Android apps - Designed and developed corporate website's front-end framework
- Designed marketing materials: banners, marketing video, surveys
- Conducted and synthesized both user and marketing research

### UX Designer @ DESIGNATION Labs
Jan 2015 – Jan 2016 | Greater Chicago Area
An intensive 18-week program with other passionate individuals. Throughout the
program, I made informed product strategy decisions based on background in business
management and psychology, while working collaboratively with similar-minded people.
FAAMUS: Allows fans to purchase twitter shoutouts from their favorite celebrities
- Researched the domain and found several opportunities for the platform to explore,
such as the idea of utilizing audio, photo, and video tweets.
- Inspired the framework for our final design flow, which combines twitter’s
conversational model and a product ordering form.
YuVue: Helping brands, broadcasters and publishers discover, authenticate and license videos and photos from across the social web.
- Researched the domain and focused on creating a sports web application for local news stations to engage with their local sports teams.
- Designed wireframes for a responsive web design of this sports application.

### Manager @ TINT
Jan 2010 – Jan 2016
Advised Co-founder on team decision-making
Managed teams for several projects
Keep budget account within projection
Maintain accountability within the company’s operations
Liaison with entities to maintain vision of projects(eg. Napa Valley Film Festival, Calistoga City, etc.)

### Project Management Intern @ Riverside County Department of Public Health
Jan 2013 – Jan 2013

### Psychiatric Technician @ Crestwood Behavioral Health
Jan 2012 – Jan 2012
Documented and maintained medication and behavioral assessments of clients
Implementing mindfulness based cognitive therapy
Analyze and respond to high-pressure clinical and psychiatric settings
Provide and maintain therapeutic milieu on a 60 bed residential unit, serving as direct care staff for residents struggling with psychiatric, behavioral, and emotional disorders.
Crisis intervention as needed: ensuring the use of consistent, effective, and ethical disciplinary measures.


## Education
### Masters in Design in Health
The University of Texas at Austin
Jan 2021

### Health Science in Healthcare Management
La Sierra University
Jan 2013 – Jan 2014


## Contact & Social
- LinkedIn: https://linkedin.com/in/philipkuo
- Portfolio: http://philipkuo.webflow.io

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Source: https://flows.cv/philipkuo
JSON Resume: https://flows.cv/philipkuo/resume.json
Last updated: 2026-03-25