# Phoebe T.

> Staff product designer @ServiceNow | DevX AI

Location: Mountain View, California, United States
Profile: https://flows.cv/phoebet

A product designer by craft, a builder at heart :) I believe in forming strong relationships and keep that at the forefront as I build and craft.

## Work Experience
### Staff Product Designer @ ServiceNow
Jan 2025 – Present
Focus on embedding ServiceNow’s GenAI (Now Assist) experience deeply within developer tools to enhance app creation and automation capabilities.

### Senior Product Designer @ Intuit
Jan 2021 – Jan 2025 | Mountain View, California, United States
Specialized in simplifying complex financial workflows, including:
• QBO/IES Project Management: Enhanced project financials management with AI workflow automation and seamless 3rd-party integration.

• Employee Expense Management: Streamlined the process for employee expense management and reimbursement.

• QuickBooks Enterprise Data Migration: Focus on the
migration of QuickBooks Enterprise data to QuickBooks 
Online (Cloud), improving data accessibility and efficiency.

### Freelance Product Designer @ Unostudio
Jan 2019 – Jan 2021 | San Francisco Bay Area
• Accountable for client management and leading the product design process from concept to delivery
• Collaborated with client's in-house development teams on core projects to enhance product experiences.
• Clients ranged from startups to mid-sized companies, including sectors such as HR, e-commerce, Venture Capitals and crypto.

### Product Designer @ Carta
Jan 2017 – Jan 2019 | palo alto
• Designed and improved design system for shareholder and equity management tools.
• Developed a 409A valuation tool and financial reporting features, enhancing accuracy and usability 
for customers.


## Education
### BFA in Web & New Media Design
Academy of Art University


## Contact & Social
- LinkedIn: https://linkedin.com/in/phoebe-tsai

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Source: https://flows.cv/phoebet
JSON Resume: https://flows.cv/phoebet/resume.json
Last updated: 2026-02-23