Experience
2024 — Now
2024 — Now
San Jose, California, United States
● Collaborate with founders to map and define core app workflows, providing suggestions and best practices, and create prototypes to support product validation through user interviews
● Develop and maintain a comprehensive design system in Figma with 50+ components and growing, enhancing consistency and reducing development effort
2024 — 2024
2024 — 2024
San Jose, California, United States
● Organized and facilitated daily standup meetings via JIRA and Confluence to track project health, documentation, and roadblocks, to ensure alignment of team goals, communication, and productivity of cross-functional teams
● Led the design and research efforts for mobile apps on iOS and Android, improving user satisfaction by 40% based on feedback and testing
2021 — 2023
2021 — 2023
San Mateo, California, United States
• Spearheaded a complete overhaul and redesign of the company’s external API endpoint documentation to enhance accessibility and usability for developers and non-developers, resulting in a 30% reduction in daily technical support inquiries.
• Led the research, design, and implementation process of a new payment product, Virtual Credit Card, which introduced a legally compliant and versatile payment solution that increased the user base by 15% and enabled them to issue over $4 million quarterly.
• Facilitated cross-functional meetings among internal teams and clients to create white-labeled solutions in line with client brand specifications and legal requirements, ensuring successful implementations and concise end products.
• Coordinated a variety of successful marketing campaigns and designed over 50 graphic assets for various channels, including ad banners, email graphics, and social media posts, significantly boosting brand identity, visibility, and engagement.
• Partnered with internal Sales and Engineering teams to strategically plan and implement Google Analytics, enabling comprehensive tracking of user engagement metrics and enhancing data-driven decision-making processes.
2020 — 2021
2020 — 2021
San Francisco, California, United States
• Responsible for the prototyping process of Cohart's key features, including the Community Page, Discovery Feed, and User Transactions Feature, driving effective validation and refinement of product functionalities.
• Streamlined and optimized the application's onboarding process, delivering a seamless and intuitive user experience through refined design choices.
• Revamped the E-Commerce Product by conceptualizing and designing the related product feature and checkout page, elevating the user experience and facilitating intuitive navigation for buyers.
2019 — 2019
2019 — 2019
Oakland, CA
• Led the end-to-end process of two different features on the platform
• Worked alongside companies such as Google, Salesforce, Adobe, and more
• Presented various live features to a group of stakeholders
Education
San José State University