# Phyllis  L.

> AI Product Designer | Adjunct Faculty | ex-Snowflake, Shopify, Microsoft, Meta

Location: Greater Seattle Area, United States
Profile: https://flows.cv/phyllis

Product designer with 8+ years of experience, specializing in B2B, SaaS and AI products. Previously built AI products at Snowflake, and designed e-commerce tools at Shopify, Meta, Microsoft. Adjunct faculty at University of Toronto. 

I design how AI becomes a product people trust and rely on. Currently focusing on growth for AI products, especially activation and flow optimization.

## Work Experience
### Lead Product Designer @ Read AI
Jan 2025 – Present | Seattle, Washington, United States
Senior-level IC leading PLG and enterprise design for Read AI;
Building the best AI productivity tool for consumers and enterprises. 
We are hiring! Feel free to reach out

### Lecturer @ University of Toronto
Jan 2024 – Present
Design studio for Master of Information Studies;
Figma 101 & 102;
Design workshops

### Product Designer @ Snowflake
Jan 2022 – Jan 2025 | Bellevue, Washington, United States
Lead end-to-end consumer experience design for Snowflake Data Marketplace;
Designed and launched the public data marketplace from inception to implementation, significantly increasing user adoption and enabling customer self-service data acquisition;
Spearheaded the design on AI data products, including semantic model creation and sharing, AI-powered descriptions, and Marketplace AI search (US patent);
Craft the Marketplace Horizon Data Catalog to facilitate seamless data collaboration and discovery among users;
Design changelog/release notes for the Snowflake Documentation Platform from 0-1

### Product Designer II @ Shopify
Jan 2021 – Jan 2022 | Greater Seattle Area
Promoted to Product Designer 2 (L5) on Shopify Email 📧
Led the email marketing campaign for Single's Day/Double 11 which generated 5M GMV in 2 months;
Designed E2E verification flow to reduce spam rate and phishing;
Conducted design workshops for brainstorming and merchant visits for gathering user insights (in Montreal, Toronto, Orange County CA and NYC)
Improved the email editor by adding an illustration library, stock images library, etc

### Return to school @ Shopify
Jan 2020 – Jan 2021
Return to US to complete my Master’s in Human-Centered Design and Engineering at University of Washington

### Product Designer I @ Shopify
Jan 2019 – Jan 2020 | Montreal, Quebec, Canada
Intern-converted product designer on Merchandising team.

### Product Designer II @ Microsoft
Jan 2021 – Jan 2021 | Greater Seattle Area
Build e-commerce demo store to improve the adoptions of Microsoft's D365 commerce solutions (web builder, POS, checkout, etc)
I took this full-time contractor position before starting full-time at Shopify during my Master's

### Product Design Intern @ Meta
Jan 2020 – Jan 2020 | Seattle, Washington, United States
Designed data visualizations guide for Meta (Facebook) Business Suite;
Collaborated with Design Systems team on launching the search and filtering patterns, components;
Participated in business insights page design for Facebook Business Suite from 0-1;
Received hiring recommendations for full-time, offer rescinded due to Covid 19

### Web Designer and Administrator @ New York University
Jan 2017 – Jan 2018
Designed and developed PCI’s official website, from visual design to content strategy;
Designed and developed Faculty Portal for the Provost Office;
Co-worked with the faculty director in building PCI’s structure and development plan

### Program Manager @ Université du Québec à Montréal
Jan 2013 – Jan 2017 | Montreal, Quebec, Canada
Supported Prof. Prosper Bernard on the global EMBA program;
English, Chinese, and French translations;
Grader and interpreter for both faculty and students;
Conducted cross-culture workshops for business students on China's market;
Assisted in school-government coordination;
Helped organize onsite business trips and workshops in both China and Canada;
Research on inclusive business education for international students

### Learning and Development Intern @ The Walt Disney Company
Jan 2014 – Jan 2015
HR intern to support L&D for employees;
Assisted in preparing leadership training workshops;
Created onboarding materials for new hires;
Vendor coordination


## Education
### Master of Science - MS in Human Centered Design and Engineering
University of Washington Human Centered Design & Engineering

### Education(major) in Information Studies(minor)
McGill University

### Master of Arts - MA in Curriculum and Instruction
McGill University


## Contact & Social
- LinkedIn: https://linkedin.com/in/phyllis-l-94aa7a53
- Portfolio: https://adplist.org/mentors/phyllis-liu
- Portfolio: https://www.phyllosophy.me/
- Facebook: https://facebook.com/phyllis.liu.161

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Source: https://flows.cv/phyllis
JSON Resume: https://flows.cv/phyllis/resume.json
Last updated: 2026-03-30