Experience
2024 — Now
2024 — Now
San Francisco, California, United States
2023 — Now
2023 — Now
San Francisco Bay Area
• Design key responsive eCommerce pages - homepage, product listing page, product detail page, soft cart, cart and checkout - for the purpose of product demo to potential customers for an eCommerce headless solution startup
• Provide acceptance criteria to describe component functionalities to developers
2023 — 2023
2023 — 2023
• Created user flows and wireframes to visualize evaluator needs for an online food feedback platform operating under non-profit organization - Ruminate
• Conducted usability testing with wireframe prototypes on 5 evaluator users and iterated using testing results and client feedback
• Developed functional prototypes in Figma that served as visual front-end requirements for developers to code
• Prepared handoff specs and documentation and ensured design feasibility by communicating with developers
2023 — 2023
2023 — 2023
Sudbury, Ontario, Canada
Sofvie Internal Data Dashboard Project
March 2023 - April 2023
• Increased design efficiency and consistency by utilizing auto-layout and reusable components, and creating style guide guiding typography, color, layout and grid
• Reduced data viewing and analysis time by over 50% with web dashboard user interface for SaaS company and confirmed by conducting usability tests with senior management as business users
• Improved dashboard's focus and security by convincing client to card sort which revealed information architecture intuitive to users' mental models and the need to exclude sensitive revenue data points
• Drove alignment on design direction and gained valuable feedback for iteration by presenting and communicating wireframe mocks and data visualization decisions to stakeholders
• Coordinated 5 team meetings, 4 interviews, and 4 usability tests between 4 team mates and 8 project stakeholders
B2B SaaS solution for Sofvie's client
July 2023 - October 2023
• Digitize manual paper work flow for Sofvie’s client by designing and usability testing wireframes, and iterating to high-fidelity prototype
• Utilizing Bootstrap CSS framework and its components to create high-fidelity designs and prototype
2022 — 2023
2022 Projects
Kept - End-to-End household food waste reduction mobile app
• Gained deep understanding of home cooks’ food waste behaviors by conducting secondary and primary research - surveys and user interviews
• Analyzed and transformed research insights into product and design directions by creating and utilizing affinity map, persona, journey map, user stories
• Iterated from sketches to wireframes to high-fidelity prototypes with learnings and feedback from guerrilla tests and 2 rounds of usability tests
House2Home - Decor bundling solution on eCommerce website (Design Sprint)
• Distilled insights from existing user interviews and mapped user flow of achieving home decorating goal • Iterated from sketches to storyboard to high-fidelity prototype and conducted 5 usability tests to validate designs
2023 Projects
Comparion - Product specs and reviews comparison mobile app
• Distilled key insights to inform design direction by conducting user interviews
• Increased avg SUS score by 3.4% by iterating design from mid-fidelity mocks to high-fidelity designs and prototypes and conducting 2 rounds of usability testing on a total of 10 users
• Devised a project plan with a 90-hour time constraint, prioritizing certain UX methods over others to optimize project outcomes
Education
The Wharton School
Bachelor of Science in Economics
Springboard