As a Data Quality Professional and Harbor Global/CLIENTSFirst Data Quality team member, I assist our Clients by maintaining current and accurate information in Client Relationship Management (CRM) systems. Utilizing multiple data resources, I perform expansive research and standardize information. My goal is to facilitate CRM success for professional service firms with superior Client service, a focus on accuracy and an attention to detail.

• Designed and built responsive, optimized websites for clients in a range of industries.

• Improved website views and increased monthly sales revenue for businesses using SEO standards, keyword research, and Google business tools.

• Collaborated with a team of developers to build modern and responsive web applications using best practices

• Built semantically structured full-stack web applications

• Applied agile frameworks (e.g. SCRUM) for project management

• Improved knowledge management and information access by creating and maintaining research resource websites.

• Used SQL and Ruby to analyze complex database queries for a wide variety of materials.

• Taught university-level information literacy and reference classes.

• Used HTML, CSS, and JavaScript to create web-based digital libraries and archives.

• Cataloged images and keywords using Getty’s keyword vocabulary hierarchy and asset metadata management platforms.

• Worked with team members and colleagues across various departments and international offices to provide research services and analyze customer search trends.

• Provided customer search data analysis reports with actionable insights to stakeholders across the organization.

• Engaged in analytics development through all stages of the big data management workflow, including ETL processes, data munging, modeling, and presentation.

• Saved the company over $10K in fees by creating a SQL-based automated translation query.