# Ping Zhu, PhD > Software Engineer. Technical leader of GenAI Platform team at Visa Location: San Francisco Bay Area, United States Profile: https://flows.cv/pingzhuphd I hold Bachelor/Master/Ph.D. degrees all in Computer Science. I am an engineer and tech leader having proven track records of building (internet-scale) products from conception to launch for end-users and enterprise customers via collaborating with cross-functional teams, and working on innovative technologies. ## Work Experience ### Principal Software Engineer & Chief Systems Architect @ Visa Jan 2022 – Present | San Francisco Bay Area Principal‑level technical leader for Visa’s enterprise GenAI platform, defining architecture, scaling production LLM infrastructure, and enabling company‑wide AI adoption across cloud and on‑prem environments. 1. Owned end‑to‑end architecture and technical direction for Visa’s GenAI Model Service, evolving it from MVP to a production‑grade, multi‑tenant platform supporting authentication, rate limiting, safety guardrails, vendor‑compatible APIs, image understanding, web search, evaluation framework, async‑native microservices. Delivered high‑availability systems handling millions of requests and hundreds of billions of tokens; enabling high‑throughput AI workloads processing tens of millions of records. 2. Drove org‑wide GenAI adoption at scale: Enabled hundreds of production applications and hundreds of internal teams; Led GenAI infrastructure for company‑wide annual hackathons (since 2024) 3. Defined and executed distributed LLM serving strategy, productionizing on‑prem and open‑source models using Ray and vLLM; 4. Acted as a force multiplier across org boundaries, partnering with Security, Infrastructure, Release Engineering teams to resolve ambiguity, unblock execution, and meet compliance at scale. 5. Mentored and grew senior engineers into independent owners, transferring full project ownership and raising the overall technical bar; recognized with multiple Visa Leadership awards. ### Sr Staff Software Engineer @ Palo Alto Networks Jan 2020 – Jan 2022 | Santa Clara County, California, United States Built stream processing platform to power mission critical real-time security applications. This platform handles exabytes of data from tens of thousands of customers across different geo-regions. It enables third party applications to consume data in the data lake. Built automation around job deployment, management, diagnosis, auto recovery to scale the platform. Skill set: Google Cloud Platform, Dataflow, Apache Kafka, Apache Beam, Kubernetes, Prometheus, Loki. Please checkout recommendations from my manager and colleagues at https://www.linkedin.com/in/zhuping/details/recommendations/ ### Software Engineer @ LinkedIn Jan 2013 – Jan 2020 | Mountain View, CA Built (internet-scale) products for LinkedIn users, customers and internal employees to create economic opportunity for every member of the global workforce, and make them more productive and successful: 1) Built LinkedIn's first generation A/B testing platform that serves hundreds of product managers and data scientists; 2) Led the POC and engineering design of company insights product which leveraged unique LinkedIn data to generate valuable insights for company researchers and job seekers 3) Developed and implemented an algorithm to identify potential companies based on LinkedIn members’ profiles which are not associated with a standardized company; This work increased the member association coverage by 20%; 4) Developed data pipelines and mid-tier API services to build company page analytics page that serves hundreds of thousands company page admins; 5) Led full-cycle development of all the features of "Jobs at company pages product" end-to-end (product spec decision, tracking ecosystem; relevance improvement, backend/API/Client implementation). Average 35% increase of job views and job applications across all clients; 6) Led full-cycle development of realtime recruiter usage analytics product; Oversaw and review all reporting products of LinkedIn’s Talent Solution org. Those products serve hundreds of thousands paying customers; 7) Led the development to deliver emails to job posters that drives big job posting revenue; Please checkout recommendations from my manager and colleagues at https://www.linkedin.com/in/zhuping/details/recommendations/ ### Software Engineer @ Intuit Jan 2012 – Jan 2013 | Menlo Park, CA ### Software Engineer @ ShareThis Jan 2010 – Jan 2012 | Palo Alto, California, United States Played a key role in designing and building scalable data warehouse on cloud and analytics products out of large-scale data set. Gained solid domain knowledge in display ads ecosystem. Please checkout recommendations from my manager and colleagues at https://www.linkedin.com/in/zhuping/details/recommendations/ ### Software Engineer @ CalmSea Inc Jan 2009 – Jan 2010 ### Visiting Scholar @ UCLA Center for Domain-Specific Computing Jan 2009 – Jan 2009 Primarily work with Prof. Jens Palsberg on how to improve efficiency and make customizable compilers for medial imaging through studying domain-specific algorithms and data structures. Statistics/probability models, Octave (Matlab's Linux alternative) and Microsoft .NET are used in this study. ## Education ### Doctor of Philosophy - PhD in Computer Science National University of Singapore ### Master of Science - MS in Computer Science Nanjing University ### Bachelor of Science - BS in Computer Science Nanjing University ## Contact & Social - LinkedIn: https://linkedin.com/in/zhuping --- Source: https://flows.cv/pingzhuphd JSON Resume: https://flows.cv/pingzhuphd/resume.json Last updated: 2026-04-12