# Piper Phan > Product Designer @ Microsoft - Windows Design System | Applied Computing & Human-Computer Interaction @ UW Location: Seattle, Washington, United States Profile: https://flows.cv/piper Design is to make technology and life more accessible to everyone, especially the elderly and people with disability. I design to eliminate exclusion and to connect people together. My portfolio: iampiper.com My Behance: www.behance.net/piperphan1 ## Work Experience ### Product Designer ll @ Microsoft Jan 2025 – Present | Redmond, WA Windows Design System ### Designer @ Microsoft Jan 2024 – Present | Redmond, WA - Proposed a sustainable solution for compendium of the Marketing and Video teams by structuring UI assets from design teams across the Windows organization, creating a scalable architecture that minimize Figma memory usage, supports consistency, and efficient updates. - Worked with My Account/Subscription design team to modernize the existing library by migrating Fluent 2 design tokens and rearchitecting the components structure by applying atomic design thinking to reduce number of components as well as speed up workload for other design teams. - Collaborated with the Art Direction team to create diverse concepts, prototypes, and animations that enhanced user AI experience and effectively communicated software and product stories. ### UI/UX Designer @ ClinicOS Jan 2024 – Jan 2024 | Los Angeles County, California, United States Delivered Products: AI Post-Op Simulation App/Plugin, Main Website with Try AI Product Pages, Email Marketing Template, and Demo Videos. Key Achievement: Secure the startup's first five B2B customers by aligning product features with their needs and ensuring high product quality, leading to successful deals. - Worked closely with founders to create UI/UX design strategy, develop brand UI Kit, and consult on the marketing plan. - Led user research by conducting quantitative/qualitative usability testing and interviewing 8 participants to identify privacy concerns and apply product improvements, resulting in an 85% increase in user satisfaction. - Redesigned the marketing website and supported email marketing by conducting A/B testing, increasing user comprehension by 90% and website views by 20%. ### UI/UX Designer @ Genie Jan 2023 – Jan 2023 | Bothell, Washington, United States Delivered Products: Portal Header for Dashboard (Web + Mobile), 2 design solutions for E-commerce Site. - Led the UI Portal Dashboard Redesign Project by driving a cross-brand design solution approach to update the visuality of the design system, resulting in a 100% increase in user satisfaction. - Evaluated the B2B Parts Website by creating a customer journey map and analyzing engagement data to rectify UI/UX deficiencies. This resulted in 2 of 4 design solutions’ proposals being approved for delivery. - Collaborated with cross-functional teams, conducted competitive analysis, and utilized Oracle CXC and Figma to create high-fidelity wireframes to enhance the Product Detailed Page on the B2B Website. ### Media and Design Coordinator @ University of Washington Jan 2022 – Jan 2023 - Created a marketing plan and designed branding guidelines to increase the ODEI department's identity among students. After 6 months, the number of followers on social media grew from 200 to around 4000. - Collaborated with event teams to design marketing materials aligned with event characteristics. - Worked with the web design team on researching and addressing user pain points by measuring user metrics, and conducting user interviews and competitive analysis. - Proposed design solutions by evaluating website performance by creating a user experience journey map, conducting A/B testing, and usability testing with 16 participants. ### Financial Aid Coordinator @ North Seattle College Jan 2019 – Jan 2021 | Seattle, Washington, United States - Assisted Financial Aid advisor team in reviewing and organizing student applications. - Supported students in Financial Aid application process. ### Graphic Designer @ UNESCO-CEP Jan 2016 – Jan 2017 | Ho Chi Minh City, Vietnam - Designed marketing materials: logo, event banner, backdrop, flyer, standee ... - Created marketing plan for Earth-day event, including social media, event brief, video marketing and media communications. ### Event Coordinator @ UNESCO-CEP Jan 2016 – Jan 2017 | Vietnam - Worked with cross-functional team to conduct an Earth Day event program for 4000 participants - Collaborated with Sponsors and Vendors to plan and establish Recycle Game Contest for college students in 2 months. ## Education ### Applied Computing in Human Computer Interaction University of Washington Jan 2021 – Jan 2023 ### Associate's degree in Computer Science North Seattle College Jan 2017 – Jan 2020 ## Contact & Social - LinkedIn: https://linkedin.com/in/piperpphan - Portfolio: https://iampiper.com/ - Behance: https://www.behance.net/piperphan1 --- Source: https://flows.cv/piper JSON Resume: https://flows.cv/piper/resume.json Last updated: 2026-03-30