# Poonam Rashmi

> Staff Software Engineer at ServiceNow

Location: Santa Clara, California, United States
Profile: https://flows.cv/poonamrashmi

Around 12+ years of experience in Quality Engineering,Automation and Development of Web-Application using Java/J2EE
- Experienced in Design & Implementation of Automation testing tools -Selenium (RC/IDE/Web Driver), TestNG, Maven, Protractor & Cucumber framework
- Experienced in performing Rest API Testing using different open source clients
- Strong knowledge in all phases of SDLC and STLC life cycle methods including requirements gathering, analysis, design, development, testing and implementation
- Experienced in analyzing the requirement documents using BRD, FRS and Use Cases 
- Proficient in creating and implementing Test Strategy, Test Plan, Test Estimation, Test Scenarios, Test Cases, Traceability Matrix, Defect Reporting
- Extensive experience with Java/J2EE with sound knowledge in Object oriented programming
- Proficient in executing Functionality Testing, Smoke Testing, System Testing, GUI Testing, Data Driven Testing, Integration Testing, Mobile Testing, Regression Testing and UAT on various applications
- Experience in designing and executing Automated Tests Suites using Data Driven Automation Framework

## Work Experience
### Staff Software Engineer @ ServiceNow
Jan 2023 – Present

### Senior Software QA Engineer @ ServiceNow
Jan 2020 – Jan 2023 | Santa Clara County, California, United States

### Lead - Quality Engineer @ Universal Service Administrative Co. (USAC)
Jan 2020 – Jan 2020

### Lead Quality Assurance Engineer @ Prudential Financial
Jan 2019 – Jan 2020

### Systems Analyst - II @ Apple
Jan 2018 – Jan 2018 | Cupertino
-Have worked on Apple Sugar CRM project which is extensively used for maintaining Customer relationships & collaborating different vendor details who does business with Apple at different level markets - Retail, Education & Enterprise. 
-Performed Functional and Mobile Testing and Integration testing on multiple systems 
- Test Automation using : Selenium & TestNG framework
- API Rest based Testing using Postman client
- As a part of Production support, analyzing incidents using Splunk which helped in mitigating issues

Tools & Technologies: Radar,Selenium, TestNg, Java, Eclipse, Splunk

### Systems Analyst II - Automation Specialist @ Apple
Jan 2015 – Jan 2017 | Cupertino, California
Exposure to having worked on multiple Projects within Apple like Sugar CRM, Events Management System
Responsibilities included:
- Involvement in Business meetings for the ERS review sessions & project Walk-throughs
- Worked on High-level scenarios,Test Design,Test Matrix,Test Execution,UAT Support & Analysis
- Test Automation using Selenium, TestNG framework 
- API Test using Postman client
- Driving Defect triage meetings and responsible for E-E delivery of the Project

Tools & Technologies: Radar,Selenium, TestNg, Java, Eclipse,PostmanClient

### Quality Technical Lead @ Wipro Technologies
Jan 2011 – Jan 2014

### Quality Assurance Engineer @ Wipro Technologies
Jan 2009 – Jan 2011

### Software Developer @ Wipro Technologies
Jan 2005 – Jan 2009


## Education
### Master of Science (MS) in Software Engineering
Birla Institute of Technology & Science, Pilani

### Bachelor of Science (BSc) in Computer Science
Loyola Academy


## Contact & Social
- LinkedIn: https://linkedin.com/in/poonamrashmi

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Source: https://flows.cv/poonamrashmi
JSON Resume: https://flows.cv/poonamrashmi/resume.json
Last updated: 2026-04-12