I’m a people-focused Quality Assurance professional with 14+ years of experience driving product improvement and customer satisfaction across fast-paced, user-centered environments.
Experience
2022 — 2024
2022 — 2024
San Jose, California, United States
Analysis of the user journey from start to finish while using the product.
Create user-friendly and intuitive user experiences with clear, appealing and efficient visual designs.
Work to improve collaboration and communication between the design team and the engineering teams.
Using the best and latest UX practices to create highly user-centric designs for a variety of needs and functions.
Conducting usability tests with finished products and generating feedback.
Create an optimal user experience by determining the actual requirements.
2020 — 2022
2020 — 2022
Produced site map, user flows, wireframes, page layouts and UI specification deliverables for hand-off to client.
Created future state vision from initial site map or skeletal frame using Figma, Prott, Invision or by hand.
Created initial web concepts using low to high fidelity prototypes and wireframes, integrating user-centered design, technology, and business strategy.
Suggested enhancements to product design that would improve user experience.
Brainstormed with peers and other members of design team to determine enhancements and product features.
Converted project specifications into drawings and other materials that would be used to create product.
Documented each step in product's design process for use in manuals.
2016 — 2020
2016 — 2020
Walnut Creek & San Jose
• Assessing testing processes, creating, implementing testing strategies and SQA strategies using Agile-testing methodology in UAT phase.
• As a QA Lead, managing team size of 5 including internal Test Engineer’s and external contractors.
• Performing API Testing using Postman
• Planning and executing testing for Dot Net, Java and Ruby Rails based applications and internal tools.
• Planning releases of new features and updates within a continuous deployment development model
• Designing test cases for all new functionalities and executing all test scripts, reviewing tests and results while identifying gaps and redundancies
• Working with Product Manager to analyze, understand, test, and certify requirements
• Actively involved in discussions with developers to analyze and resolve development bugs, product defects and environment issues
• Writing SQL Scripts to verify data in the database and verify consistency with application.
• Continually evaluating overall test coverage and communicate “red flags” and anomalies.
• Ensuring that the project defined SLAs are in compliance for each release.
2015 — 2016
2015 — 2016
LawRoom, a product based company located in Walnut Creek, California is a unique web-based employment law service that has online training portal for several thousands of employers. It helps employers and employees understand their legal rights and obligations providing accurate, clear, and concise answers so that everyone can make more informed decisions. In addition this website provides weekly publications, instant, customized answers, and online training to thousands of employers.
• Drive improved quality and efficiency of products and processes
• Experience assessing testing processes, creating, implementing testing strategies and SQA strategies using Agile-testing methodology in UAT phase.
• Plan releases of new features and updates within a continuous deployment development model
• Design test cases for all new functionality and responsible for executing all test scripts, reviewing tests and results, and looking for and identifying gaps and redundancies
• Work with Product Manager to analyze, understand, test, and certify requirements
• Work closely with developers to analyze and resolve development bugs, product defects and environment issues
• Wrote SQL Scripts to verify data in the database and verify consistency with application.
• Strategize, design, and develop test cases and documentation for products and internal tools
• Continually evaluate overall test coverage, and communicate “red flags” and anomalies.
2010 — 2014
Client Name :LexisNexis
Project #1
Project Title :Lexis FR 360
Team Size :25
Role :Active Team Member (Oct 2010 – Oct 2012)
Team Lead (Nov 2012 – Dec 2014)
Project Description:
Cognizant Technology Solutions is an USD 16Bn organization focused on delivering IT services globally. Lexis360 is a new next generation online offering focused on law firms
Roles and Responsibilities:
• Software Testing – Requirement Analysis, Test Strategy & Planning, Effort Estimation, Test Plan Design, Review/Walk through, Test Execution, Defect Reporting, Result Analysis.
• Project Lead and led the team of size 22 managing and coordinating both onsite and offshore team.
• Estimating effort required for the release based on Test Case Points.
• Preparing Test Strategy Document, Execution Plan and Sign off document for each Release.
• Executing test cases on various OS/Browser combinations, performed ad-hoc testing, analyzed and logged browser specific defects.
• Coordinating with Application / Content / GEIS / Business teams for failover and backend verification testing.
• Reporting the progress and status testing to the stakeholders on daily basis.
• Ensuring that the project defined SLAs are in compliance for each release.
• Application POC and supervised the automation team for developing automation scripts for Lexis360.
• Working on innovation initiatives such as RBT (Risk Based Testing) and Regression Suite Optimization for Lexis360.
Education
Anna University Chennai