Scaling the UI customization framework for youth banking solution, refining the design system for faster client onboarding, and managing ongoing product releases while supporting our growing client portfolio.

Refining the design system to reduce demo preparation time and exploring new component patterns that allow for deeper brand customization while maintaining code efficiency.

Managing ongoing releases and leading the development team to prioritize feature requests from our expanding client base.

Directed the end-to-end UX strategy for DUSAVerse, a VR-based esports platform, increasing community engagement by 25%.

Led 30+ in-depth user interviews using Dovetail and Notion to identify community drivers and design pain points, shaping inclusive, data-driven design solutions.

Developed VR learning frameworks with the President of DUSA, embedding 150+ culturally relevant modules, ensuring cultural compliance and engagement among Dominican youth.

Launched Q-up+, an esports participation platform, achieving 200 signups in the first month and generating $20K in monthly revenue through integrated payment workflows and gamification.

Led end-to-end mixed-methods UX research to assess market demand for a biosignal-based student support system.

Designed and distributed surveys to 500+ students and 100+ stakeholders across 20+ top U.S. institutions.

Conducted and analyzed 15 - 20 in-depth interviews to uncover adoption barriers, user needs, and product opportunities.

Delivered actionable insights to guide product-market fit, feature development, and institutional outreach strategy.

Prototyped a Learning Analytics Dashboard for a peer mentoring program with the Graduate Program Director.

Organized 7+ co-design workshops with Mentors and Mentees to gather data about user needs, behaviors, and attitudes.

Facilitated interviews with 3 professors to understand their needs from a Learning Analytics Dashboard(LAD).

Applied inductive coding and conceptual modeling to analyze 500 student survey responses.

Graded assignments and exams for 30+ students, ensuring rubric consistency and providing actionable feedback.

Lead live 4 2-hour Figma workshops, teaching prototyping and interface design to enhance hands-on learning.

Addressed 50+ student queries, clarifying complex topics and promoting engagement in human-centered computing.