# Pranjali Shelgikar > DevOps Professional Location: San Francisco Bay Area, United States Profile: https://flows.cv/pranjali DevOps professional with a deep understanding of infrastructure as code and microservices architectures. Firm believer in customer-first attitude and experienced in collaborating with multiple teams to successfully accomplish critical projects. AWS Certified Solutions Architect (Associate) ## Work Experience ### Staff Software Engineer @ Intuit Jan 2023 – Present | Mountain View, California, United States ### Sr. Software Engineer @ Intuit Jan 2021 – Jan 2023 | Mountain View, California, United States ### Lead DevOps Engineer @ Tala Security Jan 2020 – Jan 2021 | San Francisco Bay Area ### Sr. DevOps Engineer @ Tala Security Jan 2019 – Jan 2020 ### DevOps Engineer @ Syniverse Jan 2014 – Jan 2018 Solely responsible for smooth functioning of Mobile Policy Control Center (MPCC) to facilitate almost a dozen customers optimize data usage on their infrastructure by controlling international data roaming policies. ● Expedited the on-boarding of a critical customer by replacing old monitoring tools with ELK (ElasticSearch, Logstash, Kibana) to reduce turnaround time by 50% for new KPIs. ● As a subject-matter-expert, resolved time-sensitive, high-visibility production issues. ● Acted as a liaison between Development team, Operations team and Product Management team during the entire life-cycle of MPCC product. ### Engineering Team Lead @ FutureDial Jan 2012 – Jan 2014 | Sunnyvale Hands-on leader of a team of 4 experienced software developers working on a fast-paced and time-sensitive product called MobileQ which enabled corporations to load address book, calendar, application and device settings to Android phones before distributing to their employees. ● Established smooth workflow with half of the team being in China and half in the US to attain maximum efficiency and easy communication between members. ● Guaranteed that our product constantly supported latest Android firmwares as well as new Android devices on the day of their release. ● Spearheaded the efforts to overhaul the entire application UI from Windows Forms to Windows Presentation Foundation for a richer UI and better user experience. ### Software Developer and Build/Release Engineer @ FutureDial Jan 2009 – Jan 2011 Architected a phone support tool for Sony Ericsson’s Xperia phone before its market launch by working against tight deadlines and last minute changes to requirements resulting in the tool being successfully marketed to other device manufacturers later on. ● Designed and developed a new feature in SN-RMS product: the "Rescue" function to repair broken/frozen mobile devices over the counter. ● Enhanced code reusability by writing modular pieces of code and using various standard frameworks. ● Served a critical role as build and release engineer since all of the company’s products were windows applications released as MSI packages. ### Software QA Engineer @ FutureDial Jan 2008 – Jan 2008 Ensured high quality deliverables as a member of QA team working on several different products including SN-RMS used by Sprint to flash latest firmwares to their devices. ● Principal tester for a mobile device refurbishing application for Asurion LLC. Supported the product launch on-site at Asurion warehouse in Tennessee and provided remote trainings for several sub-sites around the world on the use of the tool. ● Conducted live troubleshooting and follow-up of Sprint production issues using WebEx or GoToMeeting. ## Education ### BE in Electronics and Telecommunication Savitribai Phule Pune University ### MS in Electrical Engineering Wright State University ## Contact & Social - LinkedIn: https://linkedin.com/in/pranjali-shelgikar --- Source: https://flows.cv/pranjali JSON Resume: https://flows.cv/pranjali/resume.json Last updated: 2026-04-12