Worked on Azure Virtual Desktop's management admin experiences. Focusing specifically on integrating AI experiences across Windows 365 to improve IT Admin efficiency.

Led design of the integration workstream. Ran the workflows to create a holistic user experience for SaaS&subscription integrations across VMware's suite of Cloud & On-Prem infrastructure products.

Lead designer for the home feed, focused on cross platform experiences that helped in engaging and retaining members. Increased engagement in the mobile app's home feed from 7% to 46%.

Lead designer of the digital security and privacy team. Redesigned the subscription experience of the flagship mobile application, improving registration completion rate from 16% to 50%.

Part of the research team developing AVA, a NLP powered conversational chatbot. Designed conversational flows and front-end UI, leading to a 24% reduction in customer support call rate.

Primary UX/UI designer interacting with clients for enterprise applications, web interfaces, and mobile apps. Lead designer of Screeny, an iOS screenshot labeling tool that ranked in top 50 utility apps.

Worked on redesigning key features of GEP's flagship product SMART. Conducted user research, created wireframes, prototypes, and high-fidelity visual designs.

Lead and engage students in group discussions, help complete course tasks, and provide constructive feedback on design projects.