•Led development of an enterprise softphone application, integrating VoIP functionality via (SIP) using JavaScript (React, Electron).
•Developed backend services for call recording analysis, real‑time communication, and user data management using Express.js.
•Designed and implemented a LLM powered RAG pipeline for automated call transcription, summarization, and topic extraction.
•Architected PostgreSQL schema for user management, call analytics, and operational data storage with optimized queries.
•Deployed full‑stack microservices on GKE using Docker and CI/CD pipelines to enhance scalability and reliability.
•Built AI IVR system using OpenAI Realtime API and WebRTC to automate customer support, call routing, and communications.
•Engineered social media app (PitchMe) with Flutter, NestJS, Firebase, and WebSockets, enabling real‑time data synchronization.
•Implemented live streaming and battle features with audience interaction using GetStream.io and Firebase real‑time database.
•Built social networking features including user feeds, follow/unfollow mechanics, and peer‑to‑peer invitations.
•Integrated AI‑powered live coaching using Eleven Labs voice synthesis and OpenAI API for interactive sales training sessions.