Built new in-vehicle experiences with widgets, productivity tools, wellness and entertainment to drive focused engagement for drivers in vehicles.

Scaled the August Home software platform globally, integrating 150+ Yale lock products. Designed features like remote biometric authentication and a standardized setup process, increasing app store ratings by 7% and saving the company $100K through a customer support solution.

Led a UX standardization initiative across HP's entire printer portfolio, unifying disparate user interfaces into seven standardized classes. This streamlined development, reduced complexity, and improved product reliability and quality, resulting in a projected annual savings of $5M for HP.

Pioneered new interactions, such as door knock patterns and coin drops at a fountain, to expand the agency's capability to deliver delightful experiences at scale.