Help onboard new clients and projects, while supporting active client projects through their evolving phases with ~10 team members to provide clarity and momentum

Guide conversations, manage documentation, and keep 3 client project teams of ~10 people each aligned from kickoff to delivery to make sure they achieve their goals

🚀 As a Project Manager for the Foundation for Intentional Community, facilitated the delivery of a cross-functional team through 11 weekly Agile sprints to improve the Foundation for Intentional Community’s website for intentional community seekers

Aligned UX, research, and strategy tasks with membership and revenue objectives to translate FIC’s mission into actionable goals that improved the experience for intentional community seekers

Ran standups, retrospectives, and backlog refinement on a cross-functional team of 12 people in coordination with 4 client stakeholders to improve collaboration and track milestones for the release of a new subscription-based community listing page

Developed emotionally resonant, inclusive copy for the redesigned Once Upon a Time (OUAT) landing page, ensuring learners could quickly grasp program offerings and navigate to registration, donation, and event pages.

Designed clear calls-to-action, FAQ sections, and microcopy that guided prospective members through complex information, increasing click-through rates by 25%.

Monitored user feedback channels and collaborated with community moderators to refine content structure and address learner FAQ patterns—improving clarity and reducing platform support tickets by 20%.

Personalized and enhanced dashboard experiences for 5 groups of neurodivergent individuals in the Homies Life-Sharing Program in California, which increased completion of ~10 daily tasks

Conducted user research, synthesized insights, and led 7 ideation sessions to create user flows and prototypes that streamlined task management for ~200 residents and roommates

Collaborated with a team of 3 designers to create new brand attributes, which included a logo, style guide, and pitch deck to help recruiters market their services more effectively

Designed and developed the company’s primary website to help establish them as a trusted and reliable platform that makes hiring faster and easier for both job seekers and companies