• Building scalable design systems and visual storytelling templates to improve communication and efficiency across client projects.

• Transforming raw data into decision-ready visuals using Canva Magic Studio and Flourish, enabling faster, informed decision-making.

• Applying design thinking, accessibility principles, and visual hierarchy to simplify complex information and enhance usability.

• Structuring ambiguous problems into clear, presentation-driven narratives to support strategy and decision-making.

• Assisted team members in delivering high-quality customer service, ensuring a positive experience for all patrons.

• Managed operations during peak hours, maintaining efficiency and minimizing wait times.

• Collaborated with colleagues to optimize workflow and support seamless service delivery.

• Developed strong communication, teamwork, and problem-solving skills in a fast-paced environment.

• Led structured tennis training sessions for 15 elementary school students, emphasizing skill development and teamwork.

• Created a positive learning environment to foster growth and confidence in young athletes.

• Implemented innovative drills and techniques to enhance players' performance on the court.

• Tutored Calculus 1 to college students and Spanish 1 to elementary school students, adapting teaching methods to individual learning styles.

• Implemented interactive learning activities to engage students and enhance comprehension.

• Achieved a letter grade increase in student grades through personalized tutoring sessions.

• Conceptualized a sustainability-focused product addressing waste management challenges, aligning with user needs and UN Sustainable Development Goals.

• Conducted user research and stakeholder analysis to identify pain points and validate design concepts.

• Designed a website prototype in Wix, showcasing user flows and product value to stakeholders.

• Applied UX principles and accessibility considerations to ensure an intuitive user experience.