Collaborated with product managers, engineers, and clinicians to refine digital tools and workflows for healthcare providers, focusing on improving patient care and administrative tasks.

Led user research efforts, conducting interviews with stakeholders and clients to drive feature development and usability testing to inform design decisions.

Synthesized data into key insights, enabling product teams to enhance platform usability.

Collaborated cross-functionally to prioritize feature improvements, increasing engagement among end-users.

Designed an onboarding system for the clients upcoming application using data driven and user-centered design to foster a seamless experience

Created a hi-fidelity prototype to be passed on to the developing team.

Facilitated presentations to client and oversaw key deliverables to ensure both user needs and client’s business goals were met

Consulted with B2B (hospitals/clinics) and B2C (direct consumers/patients) inquiring about Neofect’s products

Provided qualification to potential leads by range of motion and strength to deem appropriate for product via virtual conferencing

Collaborated with internal occupational therapists and marketing to further enhance devices

Utilized Salesforce to document and organize leads, opportunities and sales