# Priya Keshri

> Software Developer | Salesforce | Backend Developer | Java | REST Integrations | CI/CD | Cloud & Automation | Passionate About Building Smart, Reliable, and User-Focused Applications

Location: Union City, California, United States
Profile: https://flows.cv/priyakeshri

As a software developer with 5+ years of experience building scalable, data-driven systems across Salesforce, Java, and cloud environments, I’m passionate about using technology to solve real-world problems. I specialize in designing end-to-end CRM solutions, backend logic, and automation that improve efficiency, system performance, and user engagement for global teams. I’ve delivered projects across Sales Cloud, Service Cloud, Experience Cloud, and custom integrations ranging from Apex and Lightning Web Components (LWC) to CI/CD pipelines and REST API-based middleware.

I am currently a Software Engineer at Techvy Corp, where I design and deliver tailored technical solutions which support thousands of users, improve operational workflows, and streamline internal processes for global teams. 

I am open to roles as a Salesforce Developer, Salesforce Administrator, and SDE. If you have any questions or would like a copy of my resume, I'd love to connect!

Skills Include: 

Apex, LWC, SOQL, Triggers, Batch Jobs

Salesforce Admin & Platform Configuration

REST APIs, Integrations, Middleware

Java, OOP, Backend Development

CI/CD (Salesforce DX, GitHub Actions, Jenkins)

## Work Experience
### Software Engineer @ Techvy Corp
Jan 2025 – Present | Fullerton, California, United States
●Designed custom Apex and Flows for 100+ users, centralizing Opportunity and Quote data, automating approvals, and reducing manual checks, resulting in faster quote turnaround and improved service efficiency.
● Implemented end-to-end CI/CD pipelines using GitHub Actions and Salesforce DX, automating scratch-org setup, code scans, unit tests and deployments to eliminate manual release steps, enabled consistent, one-click builds for developers, admins, and QA.
● Built and maintained record-triggered, screen, and scheduled Flows to automate intake, routing, approvals, and follow-ups while reducing manual work.
● Built REST API integrations and middleware flows to map cross-system data, execute clean transformations, and implement robust error handling and retry logic, eliminating manual updates and reducing sync failures by ~40%.
● Migrated 12+ legacy Process Builders to consolidated, record-triggered Flows, executing staged deployments with full-sandbox testing to ensure zero downtime, reducing admin troubleshooting and update effort by ~30%.
● Led code reviews, mentoring sessions, and technical workshops for junior developers and admins, fostering a culture of secure, reusable, and test-driven development.

### Software Developer @ Unknown
Jan 2024 – Jan 2025 | United States
● Managed day-to-day Salesforce administration for 500+ staff and volunteers, standardizing layouts, cleaning up unused permissions, and resolving data visibility issues, resulting in a reduction in access-related support tickets by ~35%.
● Built Salesforce dashboards using custom report types, Lightning dashboards, and advanced report configurations to surface key campaign metrics, delivering real-time visibility that replaced manual spreadsheets, reduced reporting time by ~40%.
● Designed and deployed record-triggered Flows and Apex helper classes to automate care routing, volunteer scheduling, and campaign follow-ups by mapping manual workflows and replacing them with logic-driven processes, eliminating triage and repetitive coordination work and reducing team workload by ~40%.
● Maintained CRM data quality by conducting regular audits, resolving field-level inconsistencies, and enforcing duplicate rules, standardizing updates through Data Loader to improve reporting accuracy and reduce duplicate records by ~30%.
● Authors step-by-step training guides and delivered hands-on Salesforce workshops to help users practice real scenarios, increasing cross-department adoption and reducing basic Salesforce support inquiries by ~25%.

### Teaching Associate @ Department of Computer Science, California State University Fullerton
Jan 2023 – Jan 2024 | Fullerton, California, United States

### Senior Developer @ Cognizant
Jan 2018 – Jan 2022 | Bengaluru Area, India
●Led Salesforce development and administration for global Sales and Service Cloud organizations across 52 countries and 6K+ users, maintaining system uptime above 99.9%, reducing data visibility and automation-related tickets by ~25%, and enabling faster case handling across global teams.
● Developed bulk-safe Apex triggers, batch jobs and test frameworks with 90%+ coverage to process 100K+ records monthly, optimizing queries and minimizing recursion to reduce batch runtime by ~30% and significantly lower failure rates.
● Integrated Salesforce with ERP and ServiceNow via REST APIs and middleware pipelines, improving SLA compliance by 35% and reducing manual reconciliation.
● Introduced source-driven DevOps practices by implementing Git branching strategies, enforcing pull requests, and creating reusable CI/CD workflows for validation and deployments, reducing errors by ~30% and cutting preparation time by nearly 50%.


## Education
### Master's degree in Computer Science
California State University, Fullerton

### B.E in Computer Engineering
SINHGAD INSTITUTE OF TECHNOLOGY,LONAVLA


## Contact & Social
- LinkedIn: https://linkedin.com/in/priya-keshri-

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Source: https://flows.cv/priyakeshri
JSON Resume: https://flows.cv/priyakeshri/resume.json
Last updated: 2026-04-05