• Currently leading product design for the B2B automation team @ Apple, focusing on AI-assisted and workflow-driven automation experiences.

• Designed user experiences for B2B and B2C web and mobile products at TCS Interactive Design Studio

• Collaborated with high-profile clients, including Jaguar Racing, Best Buy, and Sherwin-Williams

📊 ComplyOne: AI-Powered Compliance Platform (Pharmaceutical Industry Client)

• Designed an AI-driven enterprise compliance platform unifying HR, IT, and training data to support large-scale, regulated workflows

• Created AI-assisted and agent-orchestrated workflows using MCP server–based orchestration to automate rule evaluation, training verification, and escalations

• Prototyped AI-powered dashboards surfacing real-time KPIs, predictive risk signals, and GenAI-informed next-step recommendations

• Designed human-in-the-loop and explainability patterns to ensure trust, auditability, and controlled automation

• Delivered measurable impact including fewer compliance violations, faster issue resolution, and reduction in audit prep time

🤖 Rebatify: AI-Driven Rebate Management Platform (Manufacturing Industry Client)

• Designed an agent-based rebate management platform enabling Sales Operations and Finance teams to configure rebate programs and review claims at scale

• Led design of an agentic rebate program builder where minimal user inputs were translated into structured rebate rules, tiers, and validation logic

• Designed an AI-assisted claims review workflow supporting invoice validation, eligibility checks, anomaly detection, and human-in-the-loop decisions

• Audited legacy Excel-based workflows to identify breakdowns such as manual validation, duplicate claims, and inconsistent logic, informing system constraints and agent responsibilities

• Prototyped explainable, audit-ready workflows in Figma and partnered with engineering and data teams to align UX with CRM/ERP integrations and hybrid rule-based + ML-assisted validation

• Mentored undergraduate students in Human-Computer Interaction (HCI) courses, focusing on UX best practices

• Provided in-person feedback on student projects, enhancing their understanding of design principles

• Graded assignments to assess student progress and comprehension of course material

• Conducted a heuristic analysis of a utility company's website, providing redesign recommendations aligned with WCAG 2.0 A/AA standards

• Collaborated with UX designers to perform a gap analysis, identifying discrepancies between prototypes and journey maps

• Conducted user research for clients in banking and home-improvement using heuristic analysis and surveys

• Organized four design thinking workshops for clients in transportation, healthcare, and home-improvement sectors

• Generated insights to inform product design and improvements for existing apps and services

• Developed skills in user research methodologies, workshop facilitation, and cross-industry collaboration