• NLP based categories and specialties classification : Using RapidFuzz to classify service types of providers in the directory with an accuracy of 80%

• LLM-Powered Automation: Developed AI agents using Langflow and n8n with OpenAI models to automate content generation, tripling deployment speed and minimizing repetitive work.

• Feature Optimization: Collaborated cross-functionally with UX, marketing, and engineering to design A/B tests and refine user navigation, boosting onboarding engagement and user retention by 30%.

• Data Structuring & Reporting: Developed SQL-based pipelines to clean and structure 10k+ provider and school records, enabling dashboards and performance insights for internal teams.

During my internship, I engaged in a variety of tasks that honed both my technical and strategic business skills:

1. Testing and Bug Documentation: Managed and documented software bugs using Jira, enhancing the application's reliability.

2. Competitive Analysis and Market Positioning: Performed thorough competitive analyses to identify market trends and opportunities, aiding strategic decision-making.

3. Data Management and Analysis: Developed and validated datasets using Python for web scraping and Excel, including utilizing the YouTube API to gather data from YouTube channels.

4. Content Development: Refined website content and integrated AI tools to optimize content creation processes.

5. Communication and Problem Solving: Conducted triage calls to efficiently address and resolve issues, improving team communication and project flow.

These experiences significantly improved my technical capabilities and provided a deep understanding of business dynamics within a tech-driven environment.